By Prakash Reddy on Wednesday, 27 July 2016
Posted in Technical Issues
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Hi,

We've Easydiscuss 3.2.9 in our joomla application, recently we changed our hosting account to a better server (Cloud account). In the migration process, we might have changed few settings in EasyDiscuss.

We are getting 2 errors while access the front page (Front Page layout for latest queries)

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


Otherwise sometimes it gives "Execution time out erroor".
we've 300s configured max_execution_time in our account.

Is there any settings in Easydiscuss that is affecting the loading functionality of EasyDiscuss.

Please help.
Thanks
Prakash.
Hey there,

It looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.
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Wednesday, 27 July 2016 17:32
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