Hi Abraham Tol,

Please assign your domain that have the issue above to your license to obtain for support. You can do so by accessing your license area at http://stackideas.com/dashboard

Once you are done, update us here and we'll continue checking your issue.

Assigned Domain

Hi Abraham Tol,

Thanks for the cooperation, but when I'm try to access your back end it keep redirected to you site homepage
and may I know how to replicate this issue? because I just can try to comment as guest and it submitted to pending moderation (I don't know how to comment as a registered user as I don't know where to login into your site)

I update site login. To see error go to blog posts and Try any comment I get error but comment is recorded.

Hey Abraham,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've tried to login in your frontend, but I hitting this following error :

jos-Error: We do not appreciate spamming or hacking attempts You Are Blocked, if you feel this is incorrect we apologize and please contact us at info@toddysknoxville.com

Is there a way temporary disable this firewall security?

Try it now, sorry!

Hello Abraham,

I've tried to comment on the blog post and I am not getting any error: http://take.ms/NoF20 . Please advise.

Hi Abraham Tol,

I've tried to comment in one of a blog post and it seems working fine.
Please refer my video: http://screencast.com/t/am0Z1pZRH0

Most interesting. I still get the error. so under what conditions would you display such a message? I have cleared cache and this error persists on my laptop and notepad.

Hi there,

so under what conditions would you display such a message?

-> We're using the test account that you've given above and try out to comment one of the blog post. Did you try the same user as our (Stackideas) and the issue still persist? Or maybe you can provide us with the user login credential that facing this issue? So we can try to replicate it again?

Thanks for understanding.

This happens when one is not signed in. Give it a GO!

Hey Abraham,

Can you try again comment as guest? I've enable this option `Allow Guests To Subscribe` from backend.

Because it seems work fine here, you can take a look of my video here : http://screencast.com/t/QBEv0KzM9

That seems to work for me now. How can this be?

Hi there,

I also have tested commenting as a guest user before testing as a registered seems working fine, and we did not change any setting nor fix in your site. We also not sure why this is happened at your end before.
Can we confirm that this issue has been resolve at your end?

If this issue is still persist, don't hesitate to ask it