Internal Server Error
By Mario on Thursday, 29 January 2015
Posted in Technical Issues
Replies 13
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Hello.

We are re-building a website that we already use Komento.

So, in the new, fresh installation I installed Komento component and imported the data from the previous website.
The "old" website is using 1.8.2 version and the new 1.8.3.

After inserting the comments, I'm getting Internal Server Error and the page isn't loading.

What can we do about that?
This is the mysql log when the page loads (if it helps in any case)
Mario
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Thursday, 29 January 2015 00:45
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Hello Marios,

I can't seem to access http://gameover.dreamcube.gr/ . Can you please advise?
Mark
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Thursday, 29 January 2015 01:28
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Can you please let me know your country to check the firewall?
Mario
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Thursday, 29 January 2015 01:49
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Please try again now
Mario
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Thursday, 29 January 2015 02:08
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Nope, still not working. We are located in Malaysia by the way
Mark
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Thursday, 29 January 2015 02:31
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Ok, that's strange.

Malaysia is not blocked.
Are you using any proxy or IP from a different country?
Mario
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Thursday, 29 January 2015 04:19
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Just to mention that the comments are for K2 articles and the Internal Server Error happens when I enable the K2 Integration.
Mario
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Thursday, 29 January 2015 06:51
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Hello Marios,

I can access your site now unfortunately the access you have provided don't work: There is no correspondence between the user name and password or have not yet created an account.. Same goes to your FTP. Please advise.
Nik Faris
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Thursday, 29 January 2015 11:50
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I have provided the site details again.

Can you please let me know if now is ok?
Mario
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Thursday, 29 January 2015 16:15
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For the FTP url I have provided the IP address.
Mario
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Thursday, 29 January 2015 16:15
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Hello Marios,

Thanks for the access. I've enable Komento for k2 and I can post a comment without any error: http://screen.stackideas.com/2015-01-29_1656.swf . Did missed anything?
Nik Faris
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Thursday, 29 January 2015 16:58
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Did the homepage loaded without any problem?

Because in my case, it is loading forever and at last it throws Internal Server Error.
Mario
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Thursday, 29 January 2015 17:06
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Hello Marios,

I'm afraid there is JS issue in the frontpage. I've tried to disable these options: http://screen.stackideas.com/2015-01-29_1727.png and the homepage successfully loaded. You might want to disable one by one the modules and see which is causing this.
Nik Faris
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Thursday, 29 January 2015 17:29
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