By Chuck Guilford on Tuesday, 06 October 2015
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Synchronizing users
Executing

Synchronizing users that don't have a profile.
Executing

Executing maintenance scripts
Executing
Hi Chuck,

Can you provide us with your Joomla backend and FTP access so we can take a closer look on the issue here?
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Tuesday, 06 October 2015 10:49
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Ezrul,

Thanks for getting back to me so quickly.

The details you requested are in Site Details below.

Chuck
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Tuesday, 06 October 2015 11:17
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I hope those details came through. I can't see them anymore.
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Tuesday, 06 October 2015 11:18
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Hi Chuck,

I am really sorry for the delay of this reply. It seems like the provided FTP access is not working for me. Please advise.
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Tuesday, 06 October 2015 18:09
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I am including access info in the Site Details box below
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Wednesday, 07 October 2015 11:08
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Hey Chuck,

I am sorry that delay of this reply,

I already help you updated the Easysocial 1.4.1, please have a check.
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Wednesday, 07 October 2015 19:42
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Alex,

It's working. Thanks much.

For future reference, may I inquire what the hangup was?
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Wednesday, 07 October 2015 23:32
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Hey Chuck,

You're welcome, we already applied the fix in next release version, so it will not happen again.
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Wednesday, 07 October 2015 23:38
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Hi Alex,

EasySocial is installed and working fine, but now I have the same "cleanup" issue when installing EasyBlog. Thought I'd mention it here because it seems related. Thanks in advance.

Chuck
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Thursday, 08 October 2015 04:49
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Hey Chuck,

I am sorry that delay of this reply,

It seems like something wrong with your existing #_community_xx table, I have temporary renamed this 2 file (JoomlaFolder/administrator/components/com_community && JoomlaFolder/components/com_community), so the installation is work fine now.
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Thursday, 08 October 2015 14:11
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Arlex,

Thanks so much. EasyBlog is now up and running on my development site, as is EasyDiscuss. However in trying to use the Komento installer, I get the following error:

Warning

JInstaller: :Install: Can't find XML setup file.
Error

Unable to find install package

I've tried three times with the same result.

Chuck
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Friday, 09 October 2015 06:16
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Hey Chuck,

You're welcome.

I've help you installed Komento in your site Please have a check.
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Friday, 09 October 2015 09:44
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