Hello,

I have just tried to login to your site with the provided login credentials but unfortunately they aren't working for me. Can you please advise?

I will provide you a new account. FTP credentials is working,right?

The credentials is working, i just tested.

Hello Paul,

I have checked your site and it looks like your server is throwing this error when EasySocial is trying to copy the files on the site, http://screen.stackideas.com/2015-02-26_0118.png . I can't fix this because this error is coming from the server itself. Is it possible for you to contact your hosting provider and see why this error is occurring? The operation is really a simple copy / paste.

I copy past my conversation with my host provider support. I did that they told me so i will wait 28 minutes.

Abizar: Thank you for using One.com 24/7 Interactive Online Support. My name is Abizar. How may I assist you?
you: Hello, good afternon from Spain
Abizar: Hello
you: I am trying to install easysocial in my website but I can't. I was talking with stackideas (comp development) and they told me that (copy past):
you: and sorry about my english
you: I have checked your site and it looks like your server is throwing this error when EasySocial is trying to copy the files on the site, http://screen.stackideas.com/2015-02-26_0118.png . I can't fix this because this error is coming from the server itself. Is it possible for you to contact your hosting provider and see why this error is occurring? The operation is really a simple copy / paste.
you: the image file is:
Abizar: what do you mean ?
you: http://screen.stackideas.com/2015-02-26_0118.png
Abizar: how are you uploading the files?
you: backend
Abizar: it could be that the script is timming out.
Abizar: In order to troubleshoot further, kindly enable php error message by logging to one.com control panel > php & sql section and allow 30mins to update
you: ok I will
you: i will contact you if error is still there. Thx in advanced and sorry about my english. By the way i enabled php error message.

Can you check it again? When you want it, ofc. Thx in advanced.

Hello Paul,

Hm, that's the problem, there are no error messages at all. The only error message is generated by the web server stating a 503 - Service Unavailable error message

I am reading that issue in Stackoverflow and it seems to be generated by the server. Only the server. But i dont understand why if I do a new instalation i dont have problems. It's weird.

I will check .htaccess configuration and file permission.

Hi Paul,

Please do update us back on this issue.

I will upgrade the post as soon as possible. I'm talking with my host provider.

Hello Paul,

Sure, please do let us know as soon as your hosting provider gets back to you.