By Kjell Provost on Wednesday, 04 March 2015
Replies 16
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Hi,

As always... the upgrade gives somekind of problem when installing.

This time it gets stuck at 95%:

*initialize database saved functions: stuck at initialize
and at the end
*installation cleanup

How can i solve this problem? The installation keeps popping up when going to the backend.

Kind regards

Kjell

Provided the site details
Hello Kjell.

I can't login to your backend. You give the incorrect access : http://screen.stackideas.com/2015-03-04_1014.png
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Wednesday, 04 March 2015 10:16
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Hm strange... i've added the login into the site details.
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Wednesday, 04 March 2015 14:38
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Hello Kjell Provost.

I have helped you with the install process
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Wednesday, 04 March 2015 16:27
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Thx Izzan, what was the problem?
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Wednesday, 04 March 2015 16:44
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Hi,

I believe it is the same issue as your previous ticket. We have manually install EasySocial on your site.
It seems like your server restrict the user delete folder permission, so that when the installation process until 95% last step, this step is suppose to delete the installation folder of Easysocial, but hitting permission issues so that installation process will get stuck on this stage.

May I know, have you consult this issue with your hosting provider? If not yet, can you try do so and please do update us back.
Thanks and looking forward to hear from you again.
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Wednesday, 04 March 2015 16:50
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Hi,

I'm really sorry for the long delay...
I'm experiencing the same problem with the new update.
At this moment i'm talking to the support line from my host

Greetings

Kjell
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Wednesday, 18 March 2015 18:54
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I've just contacted my host and they told me that the permissions are all ok.

Is it possible to do a manual install again or can i do it myself?

kjell
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Wednesday, 18 March 2015 18:58
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Hi,

I am sorry for the late reply.
I have helped you update EasySocial to the latest. You can do this by yourself but it is a little bit complicated.
Here is the steps:
1. Download the full installer from our site.
2. Extract the installer.
3. Go to this file: com_easysocial_full_pro_1.3.21_joomla3.0/setup/assets/scripts/script.js.
4. Search for postInstall : function() and modify the code to this:

postInstall : function()
{
// Install the admin stuffs
//es.installation.setActive( 'data-progress-postinstall' );
console.log('postInstall skipped');
// es.installation.ajaxCall( 'installPost' , {} , function( result )
// {
// // Set the progress
// es.installation.update( 'data-progress-postinstall' , result , '100%');

// if( !result.state )
// {
// es.installation.showRetry( 'postInstall' );
// return false;
// }

$( '[data-installation-completed]' ).show();

$( '[data-installation-loading]' ).hide();
$( '[data-installation-submit]' ).show();

$( '[data-installation-submit]' ).bind( 'click' , function(){
$( '[data-installation-form]' ).submit();
});

// });
},

This modification is for skipping the postInstall().
5. Save and zip back the installer.
6. Install EasySocial through Extension Manager. At step 4, the installation will stop at 95%. Just proceed clicking Next Step.
7. Voila.

Hope this helps.
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Thursday, 19 March 2015 00:09
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Hi,

Again, many many thanks for helping me out.
Next time, i'll try to update via your help.

Kind regards

Kjell
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Thursday, 19 March 2015 23:53
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You are most welcome Kjell, glad that your issues are resolved now
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Friday, 20 March 2015 01:51
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Hi,

After updating to the last version .25 . I noticed that the buttons on the frontend end backend stopped working...

Can you please help me?

Kind regards

kjell
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Thursday, 09 April 2015 03:14
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Hello Kjell,

May I know which particular button you are referring to? I've inspected your site and it seems like everything that related with button is working fine from my end.

Please advise
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Thursday, 09 April 2015 11:26
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Hi Ezrul,

I'm sorry for the delay.
Yes indeed , all buttons seem to work again.
It was after the update. The main buttons in the backend were working. But the secondary not.
Well, all is ok now. thanks for checking.

Kjell
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Friday, 10 April 2015 18:57
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HI Kjell,

Thanks for updating us back on this issue. I am glad to hear your issue is now resolved.

Have a nice day.
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Friday, 10 April 2015 18:59
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Hi,

I'm still experiencing the same problems when updating to a newer version.
Install gets stuck at 15% and is really non responsive.

Can you please check it out

kind regards

Kjell
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Tuesday, 23 June 2015 23:21
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Hi Kjell,

I have tried to access in your Joomla backend, but it seems like you provided that access is not working.

Waarschuwing
Username and password do not match or you do not have an account yet.

Can you provide us with your Joomla backend and FTP access again?
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Tuesday, 23 June 2015 23:48
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