Hey there,

Hm, which editor are you using and how are you embedding the video? Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

thanks for this fast response !
I downloaded the new jwplayer and as it's stated in a post, I replaced the files in the directory components/com_easyblog/assets/vendors/jwplayer/ with the new ones.
I can pm you the credentials. Just give me an email address.

Hey there,

Ah, I think the issue here is that you replaced those video files and this is why you are hitting these errors. Did you purchase a license key for jw player? If you did, they should actually provide the necessary instructions on how you could enter those license key.

Let's restart from the beginning, as I think I did not proceed the right way:
I want to update the version of jwplayer shipped with easyblog with the new version (7).
Question: how can I do this ?

Hey varwaerde,

I am really sorry for the delay of this reply as it is a weekend for us here. I believe you are using 3.9 currently am I correct? If that's the case, you are actually replacing it in the correct path which is /components/com_easyblog/assets/vendors/jwplayer/ but the reason that you are getting the "license key" error is not on EasyBlog's end. It should be done on JWplayer's end. How are they requesting you to enter the license key?

This new version (7) requests a license key. that was not needed with previous versions. So if easyblog wants to move to jwplayer v7, you'll need to find a way to enter this key somewhere in your program.
They, at jwplayer, suggest to put some script at the top of the home page which is not easy with a joomla driven site.
The only way now is to add some javascript with the" jwplayer.key=thekey" somewhere in easyblog files. But where ?

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here. What are the exact instructions provided by them? I need to have the exact instructions so that I can assist you with this

they ask to insert those 2 lines:

<script src="http://mywebsite.com/jwplayer/jwplayer.js"></script>

<script>jwplayer.key="ABCdeFG123456SeVenABCdeFG123456SeVen==";</script>

The jwplayer is created by easyblog, i cannot insert this code at the top, I think it has to be included in the jwplayer init by easyblog.

Hey verwaerde,

I am really sorry for the delay of this reply as it is a weekend for us here. Here's what you can try, download the attached file and upload it into /components/com_easyblog/themes/default/

great ! that works fine
with all my thanks for this 5 stars support
best regards to you

You are most welcome, glad that your issues are resolved now