By stefano rigazio on Tuesday, 22 April 2014
Posted in General Issues
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I do not understand why do not I get more notifications of new threads waiting to be moderated.
Where am I wrong?
thanks a lot

stefano
Hello stefano,

Have you check your email activities? I believe your email notification is there but waiting to be processed by cronjob. Screenshot: http://screencast.com/t/Ur2jmvUdZ8 . From what I see is your email doesn't process for a long time. Do you have problem with cronjob?

Please be advise.
Thanks.
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Tuesday, 22 April 2014 16:03
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The cron is set up but I do not understand what happens.
I tried to manually run the cron URL for your website: http://www.mysite.it/index.php?option=com_easydiscuss&task=cron and tells me
Email batch process finished
But if not then I'm going to see succedu anything. Where am I wrong?
thanks a lot

stefano
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Tuesday, 22 April 2014 16:31
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Hello Stefano,

Sorry, but a little confused here. When, you access the CRON URL, do you see that those emails in the email activity showing up as pending or marked as sent?
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Tuesday, 22 April 2014 22:41
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pending
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Tuesday, 22 April 2014 23:04
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Hello Stefano,

I am sorry for the late reply.
I have check your site and I believe cronjob is working perfectly, but maybe your time interval between every cron process is set to long. Can you check your time interval in cronjob setting at your cPanel and set it to run shorter abit?

Hope this will help.
Thanks.
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Wednesday, 23 April 2014 01:44
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cron is set to 15 minutes
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Tuesday, 29 April 2014 16:09
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Hello Stefano,

I am trying to access your backend but it gives me error. Can you check for me is there anymore email pending in your Easydiscuss Email Activities? Backend > Easydiscuss > Email Activities

Looking forward to hear from you again.
Please be advise.
Thanks.
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Tuesday, 29 April 2014 16:21
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I do not think, but try again I made another account for the back-end
thanks
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Tuesday, 29 April 2014 17:24
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Hello Stefano,

I have check your Easydiscuss email activity and there are numerous email still pending from 23rd April until 28th April. Can you give us cPanel access so that we are able to further check your cronjob settings.

Please be advise.
Thanks.
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Tuesday, 29 April 2014 17:42
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