By Mark Sevi on Wednesday, 24 August 2016
Posted in General
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Please help - my HTML is being stripped on the Intro Text on this site. I saw a forum topic on this and is appears to be a manual fix. Can you help or tell me what code needs to be inserted where?

Site info below. I have set you as a superuser.

Thanks,
Mark
Hi Mark,

I've access your site and inspected that the introtext is not stripped the html entities at all. I am missing anything here?
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Wednesday, 24 August 2016 15:37
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Here? On the home page.
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Wednesday, 24 August 2016 17:22
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The text is not formatted properly. No line feeds or <CR>s.
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Wednesday, 24 August 2016 17:24
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This is what it should look like - this is from the post.
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Wednesday, 24 August 2016 17:25
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Hey Mark,

The reason why it striped HTML from your blog listing page is because you have turn on that truncation setting, so it will striped all the HTML content in order to show correctly the truncation content.

Since you do not want to striped HTML from your blog listing page, I already help you turn off that truncation setting from backend, you can refer on my attached screenshot below.

It should work fine now.
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Wednesday, 24 August 2016 23:19
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Thank you - that is fine and helpful indeed. But the reason the truncation was turned on was because I don't want the entire post showing on the page. How do I get only a teaser on the post so that people then can click through to go to the entire post.

Why can't the HTML remain on a truncated post?

Plus, the image itself is showing a caption when I've changed the type of image from captioned to Polaroid. It hasn't changed no matter how many times I've cleared the cache it still shows the caption.

Thank you for your help on this.

Mark
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Wednesday, 24 August 2016 23:27
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Why can't the HTML remain on a truncated post?

If remain the HTML from the content then it will caused truncation will not show accurate the character, because it will count HTML tag as well.

Since you would like to show truncation from your blog listing page, I would like suggest you to use `Read more` block, you can refer on my attached screenshot below. (I already help you added read more block from this post `October Speaker`)

Hope this will help.

Plus, the image itself is showing a caption when I've changed the type of image from captioned to Polaroid. It hasn't changed no matter how many times I've cleared the cache it still shows the caption.

It would be best if you can start a new thread with this new question, so that our multiple moderator will easy to manage with your issue. And elaborate more details regarding this issue. For example : which post and which image caption you referring.
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Wednesday, 24 August 2016 23:40
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You're the best - many thanks for your patience and help!

Mark
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Wednesday, 24 August 2016 23:45
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 25 August 2016 00:21
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