By Sunny on Friday, 22 May 2015
Posted in General Issues
Replies 7
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I've checked by sending an invite to myself by using Friends inviter tool of ES, in the email activity it shows a green tick after the scheduled cron runs but the receiver does not receive any invitation email.

I was reading other threads wherein emails were not being received and some fix was applied, so is there a fix required for freinds invite tool also? if yes can you please guide me.

regards
Sunny
Hi Sunny,

May I have access to your backend and FTP so that I can further assist you on this issue.

Best regards
Chris
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Monday, 25 May 2015 12:44
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Hi Chiam,

Sending you the Credentials of my Staging as per request.

regards
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Monday, 25 May 2015 16:52
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Hello Sunny.

I have tried invite myself using support account and I receive the invitation mail at my mail. http://screen.stackideas.com/2015-05-25_1716.png

Please advise me
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Monday, 25 May 2015 17:17
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Hi Izzan,

Is it possible that if we send an invite to a already registered member then the invites don't go though?

regards
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Monday, 25 May 2015 17:27
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Hello Sunny.

Invitation email has two condition to check before it send invitation mail. For email already register in easysocial or the email already been invited, EasySocial will not send the invitation email to that email.

Hope this help
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Monday, 25 May 2015 17:38
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Okay that makes sense, but on the front end and backend both there should be explicit messages, as currently its confusing.

e.g after a user sends invite to an existing members, in his invite list, some marking saying "Already a member" should be displayed.
And on the back end in the email activity list, the email invites to existing members should not exist at all.

Just my two cents worth of an suggestion.

regards
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Monday, 25 May 2015 18:17
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Hello Sunny,

Thank you for your kind feedback on the easysocial friend invitation email system. We will see if we can improve the feature in the next future release of easysocial.
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Tuesday, 26 May 2015 10:40
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