Forgot username and password redirect
By marco deluca on Saturday, 19 April 2014
Posted in General Issues
Replies 6
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Hi - two questions. First, I dont see a "forgot username" option on the login page. How do I enable that?

Second, I'm trying to setup different templates for login, forgot username and password pages. But even when I have created PUBLIC menu items for those three pages, the site always routes to my easysocial dashboard. For example, my forgotpassword page is:

site.com/forgotpassword


but when a user clicks "forgot password" from the login page, the path becomes:

site.com/social/account/forgotpassword


Can we not force people to the page we want? Even if I put the forgot password page under my dashboard, the "social" menu item, people are not directed to the forgotpassword menu item that I created.
Hello Marco,

If you already created a menu item that links to "Forgotten Passsowrd", it should use the appropriate menu alias accordingly. Is this not working for you? Are you on the latest version?
Mark
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Saturday, 19 April 2014 22:11
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Yah I just updated to v1.2.8. Here's what I've got for menus:

- mainmenu has a public menu linking to ES Dashboard with alias "social"
- guestmenu has guest menu with links to login, register, forgot username and forgot password with aliases "login", "register", "forgotusername" and "forgotpassword"

When a guest tries to access the dashboard, they are redirected to mysite.com/login so that works. Also, mysite.com/register works fine. But forgotpassword redirects to mysite.com/social/account/forgotpassword. I cant seem to enable the "forgotusername" link at all. And if I manually try to go to the urn mysite.com/forgotpassword, Im redirected to /login. Something definitely isnt right somewhere.

Any thoughts?
marco deluca
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Sunday, 20 April 2014 01:36
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so here's what I get when I try to go to the forgotusername page: 



Warning: include(/themes/default/): failed to open stream: No such file or directory in /var/www/administrator/components/com_easysocial/includes/template/template.php on line 292 Warning: include(): Failed opening '/themes/default/' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/administrator/components/com_easysocial/includes/template/template.php on line 292
marco deluca
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Sunday, 20 April 2014 08:45
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Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Sunday, 20 April 2014 14:28
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having the exact same problem... did this get resolved?

Thx
John Crivello
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Wednesday, 10 September 2014 01:33
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Hello John,

If you are having issues, kindly please start a new thread in our forums and we'll look into this
Mark
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Wednesday, 10 September 2014 11:01
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