By Michel Broggi on Friday, 15 May 2015
Posted in Technical Issues
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Hi,

I want to import a feed (http://www.sela.info/sela-blog/categories/aromatherapie?format=feed&type=rss) in our blog, but it doesn't work. See attachments for our settings. We have set up a cron job to run every 30 minutes. But even if we start the import manuallly, it says import ok, but the feed is not imported.
Thanks for clarifying,

Michel
Hi Michel Broggi,

Can you provide us with your Joomla backend and Cpanel access so we can help you check on this?
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Friday, 15 May 2015 23:34
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details below.

many thanks!

Michel
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Saturday, 16 May 2015 00:17
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Hi Michel Broggi ,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've checked in your site, it seems like this only 1 feed already imported in your site before -> http://www.sela.info/sela-blog/categories/aromatherapie?format=feed&type=rss

So it will not imported again in your site, by the way, It seems like your blog listing page didn't exist this blog post, so I help you import again with this post from the RSS Feed URL.
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Saturday, 16 May 2015 14:49
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Hi Arlex,

Many thanks for fixing this! I still have some questions and would be glad if you can answer them:

We have configured a cron job, so any new posting in the feed should be imported automatically. Did you see if it was configured correctly? ALos, how did you manage to import the post? I have tried executing the feed import manually, but that would'nt work. And what do you mean by "It seems like your blog listing page didn't exist this blog post"?

Many thanks again for the excellent support.

Michel
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Monday, 18 May 2015 04:14
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Hello Michel,

I've tried to manually run the http://www.florentia.ch/index.php?option=com_easyblog&task=cronfeed and the test feed is successfully imported. Here means the Easyblog part is working. Maybe there is something wrong with your cronjob setting. May I know is the wget path in your cronjob setup is correct?

wget -O /dev/null

You might want to check with your hosting about the wget path.
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Monday, 18 May 2015 11:52
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Hi Nick,

I have contacted Siteground support, and they have told me to use the following syntax:

wget -O "http://www.florentia.ch/index.php?option=com_easyblog&task=cronfeed"; > /dev/null

I have changed this but it still doesn't work...

Regards,
Michel
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Friday, 22 May 2015 01:00
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Hello Michel,

Can you try the following cron command instead and see how it goes?

/usr/bin/wget -O /dev/null "http://www.florentia.ch/index.php?option=com_easyblog&task=cronfeed"
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Friday, 22 May 2015 13:02
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Hi Ezrul,

I've tried the command, but it doesn't seem to work either...

Ragrds,
Michel
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Friday, 22 May 2015 16:47
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Hello Michel,

I've checked your cron command in your Cpanel and it seems like the cron command is executing correctly. Here is the cron log that I received in my email, http://screen.stackideas.com/2015-05-22_1736.png . May I know if I missing something here?

Please advise.
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Friday, 22 May 2015 17:39
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Hello Ezrul,

Thank you for checking this! If you go to the feed that is being imported (http://www.sela.info/sela-blog/categories/listings/aromatherapie) you will see that the latest article has not been imported. If the Cron job is working, then it must be something different....

Thanks!
Michel
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Friday, 22 May 2015 17:51
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Hello Michel,

It seems like you have set the cron interval inside the feed settings to 30 minutes, thus when the cron command is running it will only processing the feed at 30 minutes interval. Since you have created a cronjob for this I've remove the cron interval in the feed settings and use cron interval from your cpanel instead.

The latest blog post should appear now in your site. Please have a look.
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Friday, 22 May 2015 18:44
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Hi Ezrul,

Ok, so that was the problem! Many thanks for your help!

Regards,
Michel
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Friday, 22 May 2015 19:16
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You're Welcome Michel Broggi,

Glad to hear your issue have been resolved. if there's any issue that required our assistance, do let us know in a new post =)


### the delay wasn't on purposes as it is a weekend here for us ### ***edited
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Sunday, 24 May 2015 07:04
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