FB Posting issue
By Haki Saki on Friday, 06 May 2016
Posted in Technical Issues
Replies 5
Likes 0
Views 660
Votes 0
When a user uses ES Social Share to post to FB (in this case, they posted a picture and comment on our website) The post that shows up on their FB account (attached) doesn't show anything but our Logo and website description..how do we get it to show the actual post they made on our website?
What is the link that you are trying to share on Facebook?
Mark
·
Friday, 06 May 2016 12:00
·
0 Likes
·
0 Votes
·
0 Comments
·
It wasn't a link..it was someone who posted a comment and attached an image to their stream
Haki Saki
·
Friday, 06 May 2016 12:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Haki,

Can you share with us which stream you trying to share to your Facebook?

Because I just tried to share to my Facebook from your site one of the stream, it seems work fine.

You can take a look of my attached screenshot below.
Arlex Wong
·
Friday, 06 May 2016 18:46
·
0 Likes
·
0 Votes
·
0 Comments
·
Here's the stream: https://hakisaki.com/community/stream/item/3642
It looks like what I attached on Facebook
Haki Saki
·
Saturday, 07 May 2016 00:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like this stream only registered user can see the content. If you view this stream item as guest user, it will not allow you to see inside the content.

This situation is same as Facebook when they trying to crawl this stream content but hitting some permission issue, so Facebook unable to retrieve all the exact content (e.g. image and content) data from this stream.

To fix this, you have to put this stream content viewable by guest user.
Arlex Wong
·
Saturday, 07 May 2016 12:50
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post