By Bosse on Saturday, 20 August 2016
Posted in General Issues
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I'd like to have FB comment box in EasyBlog. Apparently it's to complex for me. I can't make it work. It shows on Joomla articles, but not on blog posts.
I think I've done all setting right, but obviously not...

Help? Please..?

/Bosse
Hello Bosse,

Is it possible for you to provide us with the FTP access as well so that I can check on this? You can edit your first post to include the ftp access .

By the way, the EasyBlog license that you have seems to be licensed under the domain of http://jarnhall.com/ but you are requesting support for http://www.rolfmunke.se . Have you switched domains?
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Sunday, 21 August 2016 00:37
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Hi Mark,

Great!

FTP edited.

Yes, jarnhall.com is where I build my customers sites. Should I edit somewhere that it's moved to rolfmunke.se?

/Bosse
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Sunday, 21 August 2016 00:49
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Hello Bosse,

Okay, it seems like there are 2 issues here. On some posts, the "comments" are explicitly disabled. To fix this, you just need to edit the post and set "Allow Comments" to true.

Another issue is because in your settings for post options, it has been disabled explicitly. Take a look at my screen shot here, http://take.ms/sOntz . I have turned this on and it should work fine now for some posts, example, http://www.rolfmunke.se/bloggx/2016-01-06-07-12-55/rolfs-blogg-sa-klarar-du-festen-trots-majonaes-i-smoergastartan

By the way, I have updated the domain for you to rolfmunke.se. Please take note that you can only obtain support for this domain in the future. Should you require support for additional domains, please consider purchasing another license
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Monday, 22 August 2016 01:12
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Hi Mark,

Great! But more!

I did know about these settings, but though they handled EasyBlog in-built comment section.
I could easily just have tested it. Sorry...

Is it possible to position the FB comment section above the post?

Anyway, thanks! You made my day! Been driving me crazy not finding out what the heck it was all about...
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Monday, 22 August 2016 01:24
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Hi Bosse,
You're welcome.
For comments positioning, unfortunately it is not possible configure currently. We appreciate your understanding on this.
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Monday, 22 August 2016 10:59
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Ok. Thanks!

/Bosse
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Monday, 22 August 2016 12:10
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Hey Bosse,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 22 August 2016 12:17
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