Hello,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

thank you very much for responding .... enters http://www.studiosebia.com/herrambiente/index.php/ct-menu-item-5?id=88, there really the problem. How do I give FTP data on this public site?

Hello,

You can include your site details under the form below this page within the "Site Details" tab

Hi, thanks for your help. I'm sending the login details ... I ask the info you look inside ... just a few hours I have to present the project and everything should be working fine, even Komento, to go to the purchase of the component. it is urgent .. regards.

Hello friends. I created a new user account and now I could re post comments correctly, even with the user accounts that were presenting problem is no longer necessary .... entering review, at least not yet. What could happen?

Hello Pulgarcito Pepito,

Sorry for late reply to this,
I have a little bit lost here, Do you mean that your issues already resolved?
By the way, I have tried to access in your frontend and backend, but i hitting this : check my screenshot below. please advise.

Hi..thanks for respond. Arlex fact, I made a new user and post a comment and immediately solved ... for now I have no more problems. Now I need your cooperation to answer some questions:

1 The functionality to attach files from local pc to comments comes only with the version of Komento pay?

2 If so, I want to confirm to the value of 25 dollars pro..son version? This payment is made only once?

3 After making payment, what should I do to have the functionality to attach files within the Komento version that I have assembled on the site?

I remain attentive to your responses to advance the process.

Best Regards

Hello,

Thanks for updating, glad that your issues are resolved now. Please find the response to your inquiries below:

1 The functionality to attach files from local pc to comments comes only with the version of Komento pay?

Yes, that is correct.

2 If so, I want to confirm to the value of 25 dollars pro..son version? This payment is made only once?

The $25 is for 1 year worth of subscription and updates. Once your subscription expires, you will need to renew at 20% discounted rate to get an additional year of support and subscriptions.

3 After making payment, what should I do to have the functionality to attach files within the Komento version that I have assembled on the site?

Download the Pro version, upload and install it on your Joomla! site