facebook tracker
By Giani Groppello on Friday, 26 August 2016
Posted in General Issues
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Hello

We have the problem that the number of shared or liked blog items is counted together. Sometimes the number is shown after the sharing button and sometimes after the like button, but we actually need the counter be shown of each of these functions.

best regards
Gianni Groppello
Hey Giani,

Actually that was Facebook updated their Facebook LIKE/SHARE button, if you check on his LIKE documentation page https://developers.facebook.com/docs/plugins/like-button , it also only show the count from the LIKE button only instead of the share button now.
Arlex Wong
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Wednesday, 31 August 2016 15:19
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Hello Giani,

Please assign your domain to your license to obtain for support. You can do so by accessing your license area at http://stackideas.com/dashboard

Once you are done, update us here and we'll continue checking your issue.
Mark
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Saturday, 27 August 2016 16:18
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Hi
I assigned my domain, but without blog. My english ist not so good. Ist that oke like this? King regards Gianni Groppello
Giani Groppello
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Tuesday, 30 August 2016 22:23
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Hey Giani,

It seems like now the Facebook already made LIKE and SHARE with the same count, mean if I click SHARE , it will show 1 LIKE count.

You can copy your blog post URL and paste in this Facebook debugger tool , it will show the total count of LIKE, I believe it actually included LIKE, SHARE and COMMENT.
Arlex Wong
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Wednesday, 31 August 2016 01:07
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Hey Alex

A share is better than a like. So it would be nice, when it shows it differently. Sorry my english is not so good. Sometimes it changes the button, then I have 33 Shares and no likes. I assume it depend of the update from the Software of the Easy Blog Tool.
Giani Groppello
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Wednesday, 31 August 2016 14:15
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Oke, thank you for your reply, and have a nice week!
Giani Groppello
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Wednesday, 31 August 2016 15:23
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Hi there,

You are most welcome. Have a nice day too

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Wednesday, 31 August 2016 15:35
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