By Karen Flavel on Monday, 01 September 2014
Posted in General Issues
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Hello, for some reason only the Facebook like button on my blog posts is not showing. Is there a way to get it to appear again. I have been through the forum and cant find anything that works. Thanks
Hello Karen,

I am sorry for the late reply.
I have checked your site and it seems like you have installed sh404SEF component in your site. sh404SEF component have a plugin called sh404SEF core - Social buttons in which the settting for Facebook like button is enabled and its conflicting with EasyBlog Facebook like button. I have helped you disabled this setting in this plugin and now all the social buttons are displayed. Here the screenshot of the settings:


However, the displayed social buttons are not aligned properly. Please put the below css code override to fix the misaligned social button in your current Joomla template and see how it goes. Looking forward to hear from you again. Please do update us back.


#eblog-wrapper .social-button-large.facebook-like{
margin: 0 0 65px;
}

#eblog-wrapper .social-button-large.linkedin-share{
margin: 0 0 40px;
}


Hope this will help.
Thanks.
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Tuesday, 02 September 2014 11:53
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Hello Karen,

To be honest with you, I can't really tell you exactly what the issue is right now because I do not have the access to your site to look into it. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Monday, 01 September 2014 17:18
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Hello, thanks for getting back so quickly I have given you the details.
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Monday, 01 September 2014 17:34
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Hello Karen,

It looks like you only provided us with the FTP but not the Joomla admin access Can you also furnish us with this please?
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Monday, 01 September 2014 17:38
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sorry no problem
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Monday, 01 September 2014 17:47
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Hello Karen,

Unfortunately the password protection login credentials isn't working for me here
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Monday, 01 September 2014 18:20
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Did you read the note I left. There are 2 login details.
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Monday, 01 September 2014 18:30
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Yes, the username is access am I correct? That's the on I used to authenticate against the password protection dialog.
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Monday, 01 September 2014 22:45
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Yes the dialog box appears first I'll send you the details again
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Monday, 01 September 2014 22:54
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Hello Karen,

Yeah, this is the same one that I am using to login and it's still not working.
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Monday, 01 September 2014 23:13
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Try this one sorry
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Monday, 01 September 2014 23:31
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ahah thanks alot thats worked! Just working on the css now.

Thanks Karen
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Tuesday, 02 September 2014 16:15
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Hello Karen,

You're welcome. Glad to hear your issue have been resolved.
If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
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Tuesday, 02 September 2014 17:02
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