By Christian Rümmelein on Thursday, 28 August 2014
Posted in Technical Issues
Likes 0
Views 721
Votes 0
Dear Support,
like obviously a few others, I get an error when posting to facebook, stating
-- 500 - Expected 1 '.' in the input between the postcard and the payload --

Although this has been answered to before, I could not find the solution on my own as the problems seem to have been solved by your experts changeing some of the EasyBlog or FB settings.
The blog from my website is connected to my company or Fanpage on Facebook.
Hope for your help! What kind of access would you need ?
Thanks
Best Regards,

Chris
Hello Christian Rümmelein,

I'm really sorry that delayed of this reply, can you provide us with the following information:
1) Joomla backend access
2) FTP access
3) Facebook access
4) company and Fanpage URL

Please advise.
·
Friday, 29 August 2014 02:04
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,
isn't this an open forum ? How do I provide all the required confidential info safely?

Chris
·
Friday, 29 August 2014 05:08
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Christian,

You can provide the details in the Site Details below the reply form. Only Support team will be able to view it.
·
Friday, 29 August 2014 10:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi again.
details are attached.
FTP details I have to look up. Maybe you can help without ...
It might be a communicationm issue between the EasyBlog settings and the FB settings...
I get the same error now when trying to save the latest blog written ("100 Bordeaux") which was the first one I wanted to post.
I would not necessary need to autopost everything write from the blog entry saving, as there is a FB button in the blog list (auto posting option). But neither works. If I deactivate autoposting in EasyBlog I can save the blog entry correctly again...

Best Regards,
Christian
·
Friday, 29 August 2014 16:04
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Christian,

I am sorry but we can't login to your site.


It seems like you didn't give the correct Facebook login credential because I received this error when trying to login:


Please be advise.
Thanks.
·
Friday, 29 August 2014 17:26
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,
this should worrk as user - see attached.
·
Friday, 29 August 2014 18:05
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Christian Rümmelein,

i have tried to access in your Facebook account, but i getting this : check my screenshot below.
Is it possible provide us with your verification code so we can directly access in your Facebook account? Please advise.
·
Friday, 29 August 2014 18:27
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello, I did not get any code, but was informed that from another country/PC there was an access attempt. I was asked to login again and confirm that this was me. See screenshot. Shall I confirm ?
·
Friday, 29 August 2014 18:31
·
0 Likes
·
0 Votes
·
0 Comments
·
Have confirmed hope it works now. Will logout myself.
·
Friday, 29 August 2014 18:46
·
0 Likes
·
0 Votes
·
0 Comments
·
hello Christian,

Sorry for late reply to this,
Yes, that was me, thanks for confirmed because I can able to access now.

I'm very sorry that missed ask you for the .htaccess login credential, because I'm not able to access in your Joomla backend.

Please advise.
·
Friday, 29 August 2014 23:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi, attached should work...
·
Friday, 29 August 2014 23:31
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Christian,

Thanks for getting back to us quickly,

I have help you reconfigured the Facebook apps setting, everything is working fine now. Please have a check.
·
Friday, 29 August 2014 23:53
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Arlex,
U can do magic! Thanks a lot !
Joust "one more thing"...
In the FB shown post it says "posted by StackIdeas EasyBlog". Is this message static as the EasyBlog extension is sending the blog, or can I change it such as to "posted by VinTour or VinBlog... ?) If changeable, where in the setting would that be ?
Thanks again, Best Regards,
Chris
·
Saturday, 30 August 2014 00:20
·
0 Likes
·
0 Votes
·
0 Comments
·
OK I just have seen that only me as admin can see the "posted by" remark. Typical RTFM mistake. .
Thanks again
Chris
·
Saturday, 30 August 2014 00:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Christian,

You're welcome,

If you would like to change that apps name, you can modify from your Facebook apps, check my screenshot : http://screencast.com/t/2RUJTAsJqwVm

Hope this help.
·
Saturday, 30 August 2014 00:26
·
0 Likes
·
0 Votes
·
0 Comments
·
I might not... never change a running system But thanks for this option!

Best Regards,
Chris
·
Saturday, 30 August 2014 00:33
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Christian Rümmelein,

You're welcome, let us know if you need further assistance

I will mark this thread as resolved and lock it to avoid any confusions in the future, but if you need any help please feel free to start a new thread in our forums.
·
Saturday, 30 August 2014 00:39
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post