By Schweitzer Vital on Wednesday, 20 August 2014
Posted in General
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When posting a link from another site the link always appears with no image
I have noticed this with some sites running in https (Secure).

I tried as a test on my site running 1.2.22 to Bookmark: https://www.modern.ie/ (Doesn't load an image)
Then on the Demo Stackideas site: http://demo.stackideas.com/ (The icon loads).

Bit odd.
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Wednesday, 20 August 2014 09:00
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Hello,

If there are no images on the site or if the site prevents crawling of images, this could be problematic. I could help you test this if you could share the link that you are trying to share.

By the way, it looks like your account isn't tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?
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Wednesday, 20 August 2014 13:13
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Mark wrote:
Hello,
If there are no images on the site or if the site prevents crawling of images, this could be problematic. I could help you test this if you could share the link that you are trying to share.


- Sorry Mark, I'm jumping in on Schweizers' thread too .

I hate asking for help here as I know how busy you are, but on my site, i'm trying to link to: https://www.modern.ie
and no images or Meta title etc load. I try load same link on your demo site and It works perfect.
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Wednesday, 20 August 2014 13:33
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Hello Ryan,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Wednesday, 20 August 2014 18:09
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Hi Mark.
Put it as low priority, I'll setup access tonight and send you details tomorrow.

Thanks so much.
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Wednesday, 20 August 2014 18:25
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-- Hi Mark,

FTP and Account created, have added to Support center.

Sorry if this is nothing, but it's a little odd.
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Wednesday, 20 August 2014 19:20
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Hello Ryan,

I have replied you on your ticket but I would personally prefer that all communications are handled within a single location so that it would be easier to keep track of things

Anyway, I have tested this and it seems like for some reasons the external site that you were trying to share, seems to be blocking your server and that is why there is no contents returned.
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Wednesday, 20 August 2014 23:10
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