By Sylvain ROGER on Friday, 31 October 2014
Posted in Technical Issues
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Hi,

Using ES 1.3.11, Joomla 3.3.6.

No matter what I do, none of the 2,000 users name information is exported.
All other fields are exported.


First two lines of CSV export:

id,username,Name::name,Name::first,Name::middle,Name::last,Timezone,Gender,Birthday::date,etc
350,xyz,,,,,,1,"1949-07-07 00:00:00",etc

Please advise.
Hello Sylvain,

I am really sorry for the delay of this reply as it is a weekend for us here. Is it possible for you to provide us with the FTP access as well?
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Friday, 31 October 2014 23:23
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Hi Mark,

No worries. Please find enclosed FTP information.

Regards,
Sylvain
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Sunday, 02 November 2014 19:26
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Hi Sylvian,

I am sorry for the delay of this reply.

Regarding your issue, I;ve checked your site and look like most of your user do not have the first, middle and last name entered in EasySocial. Anyway, I've added a fix at your site and now when you export users, if the above mention data not found, EasySocial will take the name from Joomla. Please see http://screen.stackideas.com/2014-11-03_1142.png

Below is the file I've modified.

JOOMLA/media/com_easysocial/apps/fields/user/joomla_fullname/joomla_fullname.php

Can you please give it a try again?

Hope this help and have a nice day
Sam
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Monday, 03 November 2014 11:51
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Hi Sam,

Thank you for your reply.

I noticed that full name is always exported correctly.

However, first and last name are only exported when user saved his profile at least once.

Is it normal? Maybe the way you store user first and last names evolved in a previous version?
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Saturday, 08 November 2014 23:59
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Hi Sylvian,

This is actually the default behaviour where, if the user did not enter the first name or last name before, the user export will only take the full name

Hope this help and have a nice day!
Sam
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Sunday, 09 November 2014 14:11
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