ES New user registration conflict
By Alfred on Monday, 14 April 2014
Posted in General Issues
Replies 28
Likes 0
Views 661
Votes 0
Hello Staff,
I need to have the Easy social features avaiable only to a specific group, so I've put the "community" menu visible only for that level. What is happening now is that on my "Gavick Cretativity Template" the standard joomla registration process doesen't works anymore. It just goes in "loop" since the login feature of ES is hidden from registered users.
What I would like to achieve is to let's works the normal joomla registration for every one or let the ES registration procedure ( very well done) could be available even if the ES features are accessible only to restricted groups. But I can't ask for paradise
Hope you can help.

Thank you
I can't login anymore on backend.. and now also the login function doesen't works, Is that because you are logged with my account or should I have to reset the password from DB? Please give me a signal just to know.
Alfred
·
Monday, 14 April 2014 12:24
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alfred,

I am sorry for the delay of this reply.

If you want enable ES registration across your Joomla site, you will need to enable the system plugin 'System - EasySocial' and turn on the option 'Enable com_users Redirection' from this plugin.
Let me know if this work for you or not.

Hope this help and have a nice day
Sam
·
Monday, 14 April 2014 12:31
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

I can't login anymore on backend.. and now also the login function doesen't works, Is that because you are logged with my account or should I have to reset the password from DB? Please give me a signal just to know.


We did not change anything from your site. Infact, we didnot logged into your site yet
Please advise.
Sam
·
Monday, 14 April 2014 12:37
·
0 Likes
·
0 Votes
·
0 Comments
·
I don't have access anymore to the backend. The only thing I was doing is configuring ES.
As I try to login It says " joomla username and password do not match or you do not have an account yet"
Fixing the password in database doesn't help. What the *** is happening?
Alfred
·
Monday, 14 April 2014 13:06
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alfred,

Em strange. No one from StackIdeas actually logged into your site. By the way, if you do a 'select * from jos_users', is the username correct? Remember to change the jos_ to your own joomla table prefix. If you still cannot login, then can you pass me your phpMyAdmin access and your ftp account so that i can take a look at your issue?

Please advise.
Sam
·
Monday, 14 April 2014 13:35
·
0 Likes
·
0 Votes
·
0 Comments
·
Yes, the username is correct on the i0z92_users` table.

My php admin is on Godaddy server, please access trought this link:
(the standard one for some reason doesn't works)
https://mya.godaddy.com/summary.aspx?prog_id=GoDaddy&isc=Jan2014R&ci=83959
Alfred
·
Monday, 14 April 2014 13:45
·
0 Likes
·
0 Votes
·
0 Comments
·
any update Sam?
Alfred
·
Monday, 14 April 2014 22:20
·
0 Likes
·
0 Votes
·
0 Comments
·
Changed the password to md5 of user alfred but nothing changed.


I also added new admin trough phpmyadmin but I can't access neither with it

INSERT INTO `i0z92_users`

   (`name`, `username`, `password`, `params`)

VALUES ('Administrator2', 'admin2',

    'd2064d358136996bd22421584a7cb33e:trd7TvKHx6dMeoMmBVxYmg0vuXEA4199', '');

INSERT INTO `i0z92_user_usergroup_map` (`user_id`,`group_id`)

VALUES (LAST_INSERT_ID(),'8');


Should it be a "Login plugin" issue?
I'm not a programmer and my experience is really few, but I'm trying to figure every possible cause.
Huston, I'm not sleeping for this.
Alfred
·
Tuesday, 15 April 2014 00:16
·
0 Likes
·
0 Votes
·
0 Comments
·
I've tried to change the access level of ES from database to level 0 (for everyone) in order to test the frontend login and I see that neither registered users can log in to the site.
Same message: Warning: Username and password do not match or you do not have an account yet.
Alfred
·
Tuesday, 15 April 2014 09:59
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alfred,

I am really sorry for the delay of this reply as we are at a different timezone ( we are at GMT +8 )

Anyway, I cant seem to be able to access to your phpMyAdmin

Also, can you give me your ftp account as well so that I can debug directly from your site and why the login not working anymore?

Should it be a "Login plugin" issue?


I cant tell you right now but maybe you what you can is to select records from jos_extension table to list out all the plugins. From there, get the ID for the suspicious plugins and then run update query to turn off these plugins via database.

Hope this help and have a nice day
Sam
·
Tuesday, 15 April 2014 11:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you for your reply Sam, I really appreciate your help right now
I think I put the password of Cpanel without the first letter uppercase
I rewrite it in correct form.
Alfred
·
Tuesday, 15 April 2014 11:33
·
0 Likes
·
0 Votes
·
0 Comments
·
ftp login is the same.
I've posted it below
Alfred
·
Tuesday, 15 April 2014 11:43
·
0 Likes
·
0 Votes
·
0 Comments
·
That strange issue is happened just after editing ES preferences in backend.
After that I lost the ability to connect as admin and it seems to happen also for standard registered users.
Notice that I put back in phpmyadmin easysocial component only for special users (just in order to prevent new registrations) so right now the login procedure goes in loop resulting in a blank page.
Alfred
·
Tuesday, 15 April 2014 12:24
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alfred,

I am sorry for the delay of this reply.

Regarding your issue, after taking some time to investigate your issue, apparently someone messed up your Joomla authentication plugin. The access of this plugin was set to '0' that is why no one can actually login to your site. I've updated the 'access' to '1' ( public ) and now i am able to login to your site again.

For your information, I've reset your username passoword and I've attached the details on your 1st post under the 'optional information' section.
Hope this help and have a nice day
Sam
·
Tuesday, 15 April 2014 12:29
·
0 Likes
·
0 Votes
·
0 Comments
·
Sam, you did it! How much Stackideas does pay you? I offer you the double
Btw, that was the first thing I tried to do... but the database structure of joomla 3.2.3 has change a little and maybe i didn't find the right plugin...
wasn't it the plg_authentication_joomla ?
Alfred
·
Tuesday, 15 April 2014 12:40
·
0 Likes
·
0 Votes
·
0 Comments
·
Returning to original issue...

If you want enable ES registration across your Joomla site, you will need to enable the system plugin 'System - EasySocial' and turn on the option 'Enable com_users Redirection' from this plugin.
Let me know if this work for you or not.


Yep, plugin is active and "Enable com_users Redirection
" too-

But registration is still not working since Social is a menu accesible only to a special group.
Alfred
·
Tuesday, 15 April 2014 12:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alfred,

Thank you for your offer but if can, maybe you want to upgrade your license to EasySocial unlimited plan? ( joking )

wasn't it the plg_authentication_joomla ?


Yes, this is the plugin I've changed the access from 0 to 1 to fix your issue

But registration is still not working since Social is a menu accesible only to a special group.


Em, if that is the case, you will need to create another menu item that pointing to EasySocial registration view and set the access to public so that your guest will be able to click on the registration link.
Please advise.
Sam
·
Tuesday, 15 April 2014 13:41
·
0 Likes
·
0 Votes
·
0 Comments
·
Ok I think I've solved it.. and was of course easy. I will just disable com_users Redirection' from the System - EasySocial plugin.
In this way Social feature will be visible only for "special group"

Now is there a way to deny access for normal registered users to the easy social component from the url bar of the browser?
Alfred
·
Tuesday, 15 April 2014 16:31
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alfred,

I am sorry for the delay of this reply and glad to hear your issue with the registration now resolved.

Now is there a way to deny access for normal registered users to the easy social component from the url bar of the browser?


Do you mean when someone manually type in the address to EasySocial component from the web location bar? If that is the case, your EasySocial dashboard menu item which you've set to 'special' should restrict the normal registered user from access. Is this not happening on your site?

Please advise.
Sam
·
Tuesday, 15 April 2014 16:51
·
0 Likes
·
0 Votes
·
0 Comments
·
it should, but as you can see it doesn't for some reasons..
Registered users can't see the menu, but if they add the social address in the weblocation bar, (in this case http://www.site.com/diario) they access it.
The menu item pointing to the dashboard has the "special" access level .
below are username & passw of "simple registered user" for testing
Alfred
·
Tuesday, 15 April 2014 17:11
·
0 Likes
·
0 Votes
·
0 Comments
·
the funny thing is that you got the message "you are not authorized to view this resource" but actually you see it
Alfred
·
Tuesday, 15 April 2014 17:13
·
0 Likes
·
0 Votes
·
0 Comments
·
Hum.. any tips Sam? Is it a bug?
Alfred
·
Thursday, 17 April 2014 02:12
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alfred,

I am very sorry for the delay of this reply, was tied up with some development

Em, strange. If your menu item to EasySocial dashboard was set to 'special', Joomla should restricted you from access. May i know in total how many of menu items you have for EasySocial?
Also, can you pass me your Joomla backend admin access and your ftp account so that I can investigate your issue further? I've a feeling somehow the wrong menu item id was picked when user access your EasySocial.

Please advise.
Sam
·
Thursday, 17 April 2014 12:44
·
0 Likes
·
0 Votes
·
0 Comments
·
No problem Sam, thank you for you kind support.
When registered users access to the social area they got the message "you don't have permission to access this area" in the top, but actually they can see it.

The special group is: "QEG LAB"
Tha access level is: "One People Team"

The menu items are:

Main menu subpages
Team>Diario
Social>Home
Social>Diario

Main menu
Team area
Alfred
·
Thursday, 17 April 2014 22:08
·
0 Likes
·
0 Votes
·
0 Comments
·
Below, the login info of a registered user
Alfred
·
Thursday, 17 April 2014 22:10
·
0 Likes
·
0 Votes
·
0 Comments
·
Alfred,

I am sorry for the delay of this reply.

Em, very strange. I've checked your menu items the access setting and it seems like all configured correctly. But wierd thing is, like you said, 'registered' user still able to access EasySocial . I then tried in my local by copy your user group and viewing access configuration. I then access EasySocial menu item to this custom group and Joomla behave correctly. I cant access EasySocial with 'registered' user. Please see:

http://screencast.com/t/zFCFFr5J
http://screencast.com/t/wzGIBmzMjBy
http://screencast.com/t/B6Enif75kBK

Do you have any 3rd party system plugins that interact with Joomla menu items?
I have no ideal why this is happening on your site
Sam
·
Friday, 18 April 2014 14:03
·
0 Likes
·
0 Votes
·
0 Comments
·
No Sam I didn't installed any 3rd part plugin
I used just the Gavick creativity setting as is...
The strange thing is that Registered users access EasySocial but they got the message "you are not authorized..."
Please advise me of anything comes to your mind....
Alfred
·
Friday, 18 April 2014 21:06
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alfred,

I am sorry for the delay of this reply.

Em, I still dont have a clue why this is happening on your site. Also, i noticed your other menu item for JEvent having the same issue. If i logged in with registered user and I manually type /eventi, i hitting the same issue. I not sure if this is an issue with Joomla or not but have you try to replicate this with another machine? Try to install a clean Joomla installation and see if you can replicate the same issue or not.

Please advise.
Hope this help.
Sam
·
Monday, 21 April 2014 16:45
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post