By Marco Ficelle on Monday, 14 April 2014
Posted in General Issues
Replies 19
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Hi.

Tried to add more than one user profile to different group categories. It doesn't work.
Hello Marco,

Hm, sorry but I am a little lost here. You can't actually place a user in a group category but you can insert a user in a group. I tried to insert the user "Test" into the "VIP Area" group and it seems to be working fine though.
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Monday, 14 April 2014 23:30
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sorry,

i mean

you can actually set a user profile type to group categories.

And here i can add more than 1 profile type by clicking cmd or ctrl?

look here in screenshot
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Tuesday, 15 April 2014 00:28
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yeah, you can. click on the first group, then CMD (in my case on mac, if you're on windows it might be strg or something else) and then select the next group.
if you've done it right it should look like this: http://screencast.com/t/4YPY0dOBIV
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Tuesday, 15 April 2014 00:42
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hmm...

on my backend i cant
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Tuesday, 15 April 2014 00:52
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Hello Marco,

If you are on Windows, you should hit the CTRL key
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Tuesday, 15 April 2014 03:46
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Hi Mark

I use mac, but i only can switch of "one" of the 2. Nothing is happening if i click cmd during clicking
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Tuesday, 15 April 2014 04:02
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are you on safari? sometimes my backend has probs with select lists and stuff like that in safari as well - try in chrome, there it always worked nice at my end
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Tuesday, 15 April 2014 04:10
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im on chrome..

Log into my site and test it with your browser.
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Tuesday, 15 April 2014 04:50
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Hello Marco,

It seems like there's some sort of plugin that is altering the multiple select list to a normal dropdown list. Is it possible for you to provide us with the FTP access to the site so that I can check on this?
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Tuesday, 15 April 2014 11:12
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added..
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Tuesday, 15 April 2014 18:25
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Hello Marco,

Hm, did you disable the back end access? It doesn't seem to work any longer.
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Wednesday, 16 April 2014 01:41
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added sitedetails again..
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Wednesday, 16 April 2014 02:22
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Hello Marco,

It still doesn't work This is what I am getting on my end, http://screencast.com/t/EWXQlZS64LsO
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Wednesday, 16 April 2014 03:19
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Hi mark.
here again in this message.
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Wednesday, 16 April 2014 05:40
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Hello,

I am really sorry for the delay of this reply, missed this thread earlier. Okay, found the issue and I have applied some fixes on the site Should work properly now
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Thursday, 17 April 2014 00:14
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Hi Mark no problem.

But now after click in filter section in group page , the loader gif try to load conent in stream area and also the page is loading the group page again ...
And this with 1 click on files or any other filter section in group page.

That means, 1 second the stream is "filtered" by the filter, then the site is loading group again.
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Thursday, 17 April 2014 18:24
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Hello Marco,

Sorry but I am a little lost here. Can you please elaborate more on this issue please?
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Friday, 18 April 2014 01:07
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Hi Mark

Go to my Site, log in into frontend with user details

Go to Group "Vip-Group" now click on "filter section" on any filter. stream area try to load filtered streams and THEN site is also loading again.
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Friday, 18 April 2014 04:09
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Hello Marco,

For some reasons the preventDefault method is not taking effect. I am not too sure why but I have a feeling that some other scripts on the page is overriding the click event for the sidebar. I have applied a temporary fix on the wireframe theme and it should work fine now.

By the way, it looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.
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Sunday, 20 April 2014 23:47
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