Hi,

I am sorry for the delay of this reply.

It seems like there is no error appear like you mentioned from my local instance. Perhaps you can provide us with your Joomla backend and FTP access so we can check on the issue directly?

Hi, Erzul,

Please see the credentials provided. Since my site is still in development stage, I have external ip's denied. Could you please send me your ip address so that I can allow access to you?

BTW, what template is this site using for ED? I don't seem to be able to find anything that is similar among the various options/combinations.

Thanks!

Hey,

Our ip address is dynamic and I am currently at home. If you are able to whitelist in time, this is my current ip address, 202.188.24.64

Hi, Mark,

Sorry I just saw your response. I have updated the .htaccess file for your ip.

Could you also let me know what Theme this site is using for ED?

Many thanks!

Our IP address has changed and we can't access the site any longer. Can you please temporarily disable the IP restrictions? This isn't going to work if we have to restart our router (we need to restart it quite often lately because our ISP is giving us a lot of troubles)

Hi, Mark,

I have temporarily put the site into development mode and disabled ip filtering. Please let me know when you are done so that I can reverse those changes.

I am waiting for a response on the Theme as well. Could you kindly assist?

Thanks!

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here. Thanks! I am able to access the site now.

Error 1
http://<redacted>/modules/mod_easydiscuss_categories/styles/bootstrap/mixins 404 (Category not found)
Source of error is from line 32 of /modules/mod_easydiscuss_categories/styles/style.css:
div.mod_search93 input[type="search"]{ width:auto; }

I have fixed this by uploading a style.css into this folder

Error 2
http://widgets.digg.com/buttons.js
Source of error is from the following lines -
<div id="dc_share" class="discuss-post-share"><script type="text/javascript">(function() {
var s = document.createElement('SCRIPT'), s1 = document.getElementsByTagName('SCRIPT')[0];
s.type = 'text/javascript';
s.async = true;
s.src = 'http://widgets.digg.com/buttons.js';
s1.parentNode.insertBefore(s, s1);
})();
</script>

You should disable digg button as they no longer have such buttons available any longer.

Hi, Mark, something is still not right...

Mark wrote:
I have fixed this by uploading a style.css into this folder

1) There was already a style.css file in that folder. What is different in the new css file compared to the one old? I'd like to take a note in case the file gets overwritten in the future with upgrade that I might need to do the hacks again.
2) I am still getting the notification "Resource interpreted as Stylesheet but transferred with MIME type text/html". If I understand this correctly, the system seems to think that the content is in HTML but the script is referring to a css stylesheet instead.

Mark wrote:
You should disable digg button as they no longer have such buttons available any longer.

How should I disable the digg button? It appears this was hard coded into EasyDiscuss. Would you and the team be updating the codes to disable this?

Also, I am still waiting for a response about the Theme that was applied to this site. Could you please give me an update?

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

1) There was already a style.css file in that folder. What is different in the new css file compared to the one old? I'd like to take a note in case the file gets overwritten in the future with upgrade that I might need to do the hacks again.

To be honest, I am not really sure why your stylesheet is appearing differently. In the future, if you hit this issue again, post this on the forums and we'll look into this.

2) I am still getting the notification "Resource interpreted as Stylesheet but transferred with MIME type text/html". If I understand this correctly, the system seems to think that the content is in HTML but the script is referring to a css stylesheet instead.

Where are you seeing these errors?

How should I disable the digg button? It appears this was hard coded into EasyDiscuss. Would you and the team be updating the codes to disable this?

This settings can be found in the settings area. It is not hardcoded. You can find it in Settings > Social Integrations > Digg. You just need to turn it off.

Also, I am still waiting for a response about the Theme that was applied to this site. Could you please give me an update?

The theme on our site is built and used internally It is custom coded and cannot be shared.

Hi, Mark, please see my responses below. Thanks!

To be honest, I am not really sure why your stylesheet is appearing differently. In the future, if you hit this issue again, post this on the forums and we'll look into this.

Noted.

Where are you seeing these errors?

I am seeing this only on Mac but not on PC's. Would have taken a screenshot but do not have access to my Mac at the moment.

This settings can be found in the settings area. It is not hardcoded. You can find it in Settings > Social Integrations > Digg. You just need to turn it off.

Understand. Done. This, again, points to the need for a more detailed documentation to be developed for new subscribers to use as reference as mentioned in my other posts. I am sure this would save both new subscribers and your team a lot of time. Could you please confirm whether there is a plan to compile one and, if so, when we can expect the release?

The theme on our site is built and used internally It is custom coded and cannot be shared.

Understand.

Hi,

I am sorry that delay of this reply,

Where are you seeing these errors?

I am seeing this only on Mac but not on PC's. Would have taken a screenshot but do not have access to my Mac at the moment.

Perhaps you can point us which page you hitting this error so I can replicate this in your site as well?

This settings can be found in the settings area. It is not hardcoded. You can find it in Settings > Social Integrations > Digg. You just need to turn it off.

Understand. Done. This, again, points to the need for a more detailed documentation to be developed for new subscribers to use as reference as mentioned in my other posts. I am sure this would save both new subscribers and your team a lot of time. Could you please confirm whether there is a plan to compile one and, if so, when we can expect the release?

I have a little bit lost here, perhaps you can point me which post you have discuss with our team so I can get further understand this question?

Hi, Arlex, please see my responses below. Thanks!

Perhaps you can point us which page you hitting this error so I can replicate this in your site as well?

There is no longer any error. Probably has to do with the cache before the update. No worries.

I have a little bit lost here, perhaps you can point me which post you have discuss with our team so I can get further understand this question?

I made similar comments in a couple posts (which are few) regarding different settings and functionalities. It is a general reference to how scanty the current documentation is. To a new subscriber who is trying to configure your product(s) to customize the site, we have to guess what many of the options do by trial and error and to look up questions/answers in existing forums, which takes more time than would otherwise be necessary if there were a more complete set of documentation we could use for reference.

I understand your team is well familiar with all the codes and the functionalities of your products. You have built in a lot of flexibility within your products to cater to the different needs of your users, which is fantastic and one of main reasons for our subscriptions! As a result, nevertheless, there is a myriad of options throughout the many screens and that could be overwhelming to new users, if you could put yourself in our shoes. With clear documentation, new users would be able to navigate through the various options expeditiously and "flip switches" according to the design they have in mind for their sites.

Hi,

Thanks for take your time to explain again,

I'm agreed with you We will improve our documentation especially AUP point integration with Easydiscuss and other functionality.

By the way, thanks for your input.