Error when setur FB autposting
By greg on Wednesday, 24 June 2015
Posted in General Issues
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Hi,

I got an error when I've tried to setup Autoposting after update to EB5

I double check ID and secret number, everything are right but still have an error as you can see on print screen

Any help will be nice
Thanks in advance
Hi greg ,

Sorry for late reply to this,
And this error look like in database more than into mod_security issue

Yes, this is SQL error, the reason why you hitting this error is because when you trying to authenticate Facebook account from backend autopost setting, then you hitting this server error first :
Not Acceptable!



An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.


After that this user data already stored in this table `jom2_easyblog_oauth`, so when you try second time, it will show this SQL error is because the user id already duplicated data from your table.

Perhaps you can consult with your webhosting provider regarding this and see is there a way temporary disable it first?
After setup correctly then enable back and see how it goes?
Arlex Wong
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Friday, 10 July 2015 02:47
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hello Greg,

When you hitting this following error, it actually come from your server mod_security issues, can you consult with your webhosting provider regarding this or perhaps you have temporary disable this mod_security from your .htaccess file and see how it goes?
An appropriate representation of the requested could not be found on this server. This error was generated by Mod_security in facebook


Reference link : http://www.simplemachines.org/community/index.php?topic=512056.0
Arlex Wong
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Wednesday, 24 June 2015 00:38
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Hi Arlex,

I haven't touch anything on htaccess and on the server.
Before update FB autoposting was without problem.

It's happening just after updating to EB5
And I face no issue with other autoposting

Regards
greg
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Wednesday, 24 June 2015 20:26
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Hi greg,

Can you provides us your ( Joomla BackEnd, Facebook , FTP ) access for us to check on this issue?
May I have your permission to install the latest version and see how it goes?
Ethan Quek
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Thursday, 25 June 2015 12:57
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yes you have the permission to update to the last version of EB5

Thanks again for your help

Yu'll find all details access to fix it
greg
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Thursday, 25 June 2015 23:25
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Hello greg.

I have put this code in your .htcaccess to disabled mod_security from your web hosting.

<IfModule mod_security.c>

	# Turn off mod_security filtering.  SMF is a big boy, it does not need its hands held.

	SecFilterEngine Off



	# The below probably isn't needed, but better safe than sorry.

	SecFilterScanPOST Off

</IfModule>


You can try setup facebook autoposting for your site again and see did you still hit this issue.
Izzan Akmal
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Friday, 26 June 2015 17:15
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Hi,

thanks for this but now I get this error 

 1062 Duplicate entry '32' for key 'PRIMARY' SQL=INSERT INTO `jom2_easyblog_oauth` (`id`,`user_id`,`type`,`auto`,`request_token`,`access_token`,`message`,`created`,`private`,`params`,`system`) VALUES ('32','63','facebook','0','','','','0000-00-00 00:00:00','0','','1')


When I try to signin with facebook from easyblog autoposting seting
greg
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Tuesday, 30 June 2015 23:25
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Hi greg,

Can you give it a try ? It should work fine now.
Arlex Wong
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Tuesday, 30 June 2015 23:36
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Hi,

I got this following error
Not Acceptable!



An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.
greg
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Friday, 03 July 2015 21:02
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hi greg,

Can you provide us with your Joomla backend and FTP access again? because I tried to access, but both i also can't access now.
Please advise.
Arlex Wong
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Friday, 03 July 2015 21:59
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here it is
greg
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Saturday, 04 July 2015 17:41
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hi greg,

I'm really sorry that delayed of this reply,

it seems like work fine now, check my screenshot below.

If still can't, can you provide us with your Facebook access so we can directly help you setup on your autoposting?
Arlex Wong
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Monday, 06 July 2015 16:15
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I am having the same issue here. Who do I send the FTP info and backed info to?

Im using easyblog 5 and having the same error message

I had hostgator whitelist my IP for this for mod_security

Not Acceptable!

An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.
Collado David
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Wednesday, 08 July 2015 09:48
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HI Collado,

I am sorry for the late reply.
Can you create a new ticket on this and please provide the backend access and FTP access there. Please put it in the site details tab below. The reason why I ask you to send us a new ticket is because we want to minimize the confusion between us.

Please advise.
Yasser Ibrahim
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Wednesday, 08 July 2015 10:21
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just did, thank you
Collado David
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Wednesday, 08 July 2015 10:32
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Hello Collado,

We have replied to your ticket #42484. Let's proceed from there.
Ezrul Fazwan
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Wednesday, 08 July 2015 11:41
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hi,

I still have an error as you can see on print screen
ypu have my fb detail
greg
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Thursday, 09 July 2015 12:29
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Hello Greg.

I am really sorry. It seems like my tweak in your .htcaccess not work. Perhaps you can consult with your webhosting provider regarding mod_security issue? Because we have tried our best google the solution regarding this issue, but seems like not work
Izzan Akmal
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Thursday, 09 July 2015 13:31
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Hi,

What I don't understand, that was working befor updating to easyblog 5.
And nothing have been change on server side.
greg
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Thursday, 09 July 2015 23:31
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And this error look like in database more than into mod_security issue

1062 Duplicate entry '35' for key 'PRIMARY' SQL=INSERT INTO `jom2_easyblog_oauth` (`id`,`user_id`,`type`,`auto`,`request_token`,`access_token`,`message`,`created`,`private`,`params`,`system`) VALUES ('35','63','facebook','0','','','','0000-00-00 00:00:00','0','','1')
greg
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Friday, 10 July 2015 00:00
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Yeh it's fixednow with my provider
Thansk for your help
greg
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Sunday, 09 August 2015 21:54
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Thanks for updating Greg, glad that your issues are resolved now
Mark
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Monday, 10 August 2015 02:30
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