By Syabab on Thursday, 01 December 2022
Posted in General Issues
Replies 4
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Hi,

When in mobile, user got an error when trying to register using Google.
Registration went successfully when in normal desktop browser.


The email address you entered is invalid. Please enter another email address.


We've tried several emails, on mobile, all give the same error.

Need help to fix this, thanks






email.jpeg
Hi Syabab,

Can you provide us some sample email addresses that hits this error?

Also, if you register through normal registration on mobile, do you hit a similar error?
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Thursday, 01 December 2022 11:02
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Hi Raymond,

shadetreecomp@gmail.com
Any other Gmail all have same error.

I have disabled the normal registration on mobile
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Thursday, 01 December 2022 11:09
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Hi Syabab,

Also, if you register through normal registration on mobile, do you hit a similar error?


I have added a menu to register (https://munawwarah.net/register), tested it on mobile and it works.

So error is only when using Google login/registration.
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Thursday, 01 December 2022 11:21
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Hey Syabab,

The issue is caused by the template override of the following file.
oauth/preferences/default.php

You should change the disabled attribute to readonly(attached), then try again.
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Thursday, 01 December 2022 12:19
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