By Peter Verhaeghe on Monday, 23 January 2023
Posted in Technical Issues
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When people try to upload a coverfoto, a lot of times we get an error 500 (white page with error)
When I delete the coverfoto in the backend, the problem is solved. But the problem keeps coming back.
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Monday, 23 January 2023 20:27
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We think it was a conflict with an old template. We've have updated our template. It seems to work now.
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Monday, 23 January 2023 20:49
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Hey Peter,

Thank you for updating us on this.
Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Monday, 23 January 2023 23:18
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