hi Nick,

please find your answer in your queries below :

1. The Read This Discussion button. comes to a 404 error page looking at the address it is pointing always to item=1 vs the actual item address of the discussion.

May i know do you have create one of the Easydiscuss frontpage menu item from your backend?

2. If sending an email with Line Returns in they reach the website but are no tin the email people receive
3. The template for people responding to discussions via email is not great see attachment

Can you provide us some screenshot which are you referring to? So that we can take a look of this?

Hi Alex,

Sorry you response to question 1 makes no sense to me can you try again please...

As for question 2... If I Reply to an email to create a post to that discussion on the website and I write as below:

Hi

Hello a test email..

Good bye..

What get's to the website is...

Hi Hello a test email.. Good bye..

as you can see it's all on one line vs different lines...

If we fix this then item 3 is no longer an issue

Thanks

Nick

Hello Nick,

I am sorry for the delay of this reply.

Perhaps you can provide us with FTP access so we can check on the issue directly?

Add FTP Access Below....

Hi Nick Klyne,

Sorry for late reply to this,

I've tested this, it seems like work fine for me, check my screenshot below.

Example :

hello world.



Goodbye Sir



Soyonara....

At least this result the line is not stick together.

Hi Alex,

Not working for me...

Start conversation by email with line breaks get to the website fine ... the response from the website I get saying new conversation started doesn't have breaks in it see attachment..

Thanks

Nick

Hello Nick,

The line break is actually used to to identify which line of reply will be used as a reply to the discussion. You need to manually type the line break word in the email. You can configure which word can be use for the line break from your backend > easydiscuss > settings > email parser > Reply break.

Ezrul,

You re not understanding the issue I think.. this is not about reply Break.......

Check the screen shots please.... It's about the fact that if I start a mesage like this

Hello

My name

is

Nick


What I get sent to the users via email is
hellomy nameisNick

Please can we get this and my other issue solved... also still got 404 error and don;t understand what Alex was asking me in first post..

Thanks

Nick

Hello Nick,

I am sorry for the confusion in my last reply.

Regarding on the error 404 after clicking "read this discussion" from the email, it due to the permission issue of the user to view the discussion in that category. As you can see from the category "Website Creation Team" permission setting, only user group WSCT are allowed to view the post, http://screen.stackideas.com/2015-04-22_1632.png . I've tried to view the post while I'm not logged into your site and it throw me the 404 error. After logged in, I can view it normally.

Regarding on the email template issue, I am able to replicate the issue now. I will get back to you with the proper fix as soon as possible. Hope you understand

Hi Erzul,

Thanks fro response makes more sense now..... So you have to be logged into the website on your browser or you get the error.... is there a way round this ? as in if your not logged in takes you to the log in screen vs 404 error page.... ? most users will not be logged into the website with it open all the time..

Glad you reproduced the other error, thats a big step forward...

Be aware of the other issue Alex is also trying to fix and has of yet not managed too though is trying hard..... http://stackideas.com/forums/email-parser-issues

Thanks

Nick

Hello Nick,

The error 404 redirection is actually intended by us in order to allow the google to index and crawl the easydiscuss properly. If you want manually redirect user that is not logged in or user that does not have permission to view it, you can try to modify the code from your /components/com_easydiscuss/views/post/view.html.php below:

// Locate the code below at line 79

if ($post->category_id && !$category->canAccess()) {

			return JError::raiseError(404, JText::_('COM_EASYDISCUSS_SYSTEM_POST_NOT_FOUND'));

		}



// Replace the above code with below

if ($post->category_id && !$category->canAccess()) {

			if ($my->id) {

				DiscussHelper::setMessageQueue( JText::_('COM_EASYDISCUSS_CATEGORIES_FOR_REGISTERED_USERS_ONLY')  , 'error' );

				$app->redirect( DiscussRouter::_('index.php?option=com_easydiscuss&view=index', false)) ;

				$app->close();

			}

			else {

				DiscussHelper::setMessageQueue( JText::_('COM_EASYDISCUSS_SIGNIN_PLEASE_LOGIN')  , 'error' );

				$app->redirect( DiscussRouter::_('index.php?option=com_easydiscuss&view=index', false)) ;

				$app->close();

			}

		}

Alternately you can download the attachment below and place it inside the folder path that I just mentioned above.

We will get in touch to you as soon as we can regarding on the email template issue.