By Lorenzo on Sunday, 01 March 2015
Posted in Technical Issues
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Hello,
the administrator of the blog doesn't receive any email notification: neither for comments that requires a moderation, neither for new entries posted by other bloggers, yet it seems that configuration is correct.








Another problem: why all the bloggers have access and the ability to moderate comments from other bloggers, how to prevent this?

Thank you
Hello Lorenzo,

For the email notification, have you tried set up the cronjob in your cpanel? Can you provide us your backend and FTP so we can have a look on your issue? As for the moderate comment, you can turn this option in Backend>Easyblog>ACL: http://screen.stackideas.com/2015-03-01_0951.png .
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Sunday, 01 March 2015 09:52
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Hello,
sorry but the procedure explained in your documentation is not clear at all, it's very confusing…

What am I supposed to set first?
If I set a cronjob in the cpanel (set to 5mn) I receive an email every 5 minutes (obvious) with the following message: /bin/sh: /bin/wget: No such file or directory

Should I set also the "Remote Publishing" panel??
I filled the required fields but I still get nothing… and for your information, the "What is this?" link for the "Mail server address" field leads to a 404 page (http://stackideas.com/docs/easyblog/how-tos/setting-up-email-blogging), the right address is http://stackideas.com/docs/easyblog/how-tos/151-setting-up-email-blogging

Thank you

EDIT: ... I think the "Remote Publishing" configuration is not related in any case to the email notification issue ...
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Sunday, 01 March 2015 18:54
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Hello Lorenzo,

I am really sorry for the delay of this reply as it is a weekend for us here. Please find the response to your inquiries below:


If I set a cronjob in the cpanel (set to 5mn) I receive an email every 5 minutes (obvious) with the following message: /bin/sh: /bin/wget: No such file or directory

The reason that you are getting this error is because "wget" is not available in the PATH variable. You need to check with your hosting provider how do you access wget from the cronjob. Different hosting providers environment are different. Some already has the wget path in the PATH variable, and you don't need to explicitly specify the path to wget.


Should I set also the "Remote Publishing" panel??
I filled the required fields but I still get nothing… and for your information, the "What is this?" link for the "Mail server address" field leads to a 404 page (http://stackideas.com/docs/easyblog/how-tos/setting-up-email-blogging), the right address is http://stackideas.com/docs/easyblog/how-tos/151-setting-up-email-blogging

The remote publishing settings are purely for "receiving" incoming email rather than sending email. If you do not use this, you could ignore this option.
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Sunday, 01 March 2015 21:11
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Thank you Mark for your answer but I've still an issue with email notification
I have contacted several times the SiteGround support and they provided me different string, but it still doesn't work…
Why it's so difficult and laborious to set just an email notification on EasyBlog?? I spend all my sunday just for this…

Here what I tried:

With this string:

/usr/bin/wget -O /dev/null "http://flypixel.net/index.php?option=com_easyblog&task=cron";

I receive this message in the email:

--2015-03-01 09:00:01-- http://flypixel.net/index.php?option=com_easyblog&task=cron
Resolving flypixel.net... 109.73.233.127
Connecting to flypixel.net|109.73.233.127|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 86 [text/html]
Saving to: `/dev/null'

0K 100% 8.82M=0s

2015-03-01 09:00:02 (8.82 MB/s) - `/dev/null' saved [86/86]

________________

With this string:

wget -O /dev/null "http://flypixel.net/index.php?option=com_easyblog&task=cron";

I receive this message in the email:

--2015-03-01 11:30:01-- http://flypixel.net/index.php?option=com_easyblog&task=cron
Resolving flypixel.net... 109.73.233.127
Connecting to flypixel.net|109.73.233.127|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 86 [text/html]
Saving to: `/dev/null'

0K 100% 8.60M=0s

2015-03-01 11:30:02 (8.60 MB/s) - `/dev/null' saved [86/86]

________________

With this string:

wget "http://flypixel.net/index.php?option=com_easyblog&task=cron"; >

I receive this message in the email:

/bin/sh: -c: line 0: syntax error near unexpected token `newline'
/bin/sh: -c: line 0: `wget "http://flypixel.net/index.php?option=com_easyblog&task=cron"; >'

________________


With this string:

wget "http://flypixel.net/index.php?option=com_easyblog&task=cron"; >/dev/null 2>&1

I am not getting email at all... and apparently with this last string it should work...

Thank you

Lorenzo
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Monday, 02 March 2015 01:53
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... I think I'll take a rope and hang me, the address to use was flypixel.net and I used flypixel.com ... I feel so ridiculous
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Monday, 02 March 2015 02:17
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Hello Lorenzo,

Haha, thanks for updating and I am assuming that everything is all sorted out now?
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Monday, 02 March 2015 14:06
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Haha, thanks for updating and I am assuming that everything is all sorted out now?

... I think it's ok ...

I have another question, I would like to change the appearance of emails: add a logo, remove the image of the blog ...
Is there a master template that manages other templates or do I make the change for each template?

How to view template modifications without sending an email every time?

Thank you
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Monday, 02 March 2015 18:11
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Hello Lorenzo,

You can change the email template for each email type of discussion by going to backend > easyblog > settings > notification > email templates
http://screen.stackideas.com/2015-03-02_1953.png

Unfortunately there is no preview to view the email template without actually sending the email first. However, you can disable the cronjob for a while and you can view the email that are being sent out from your backend > easyblog > email activities and see how the email looks like.
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Monday, 02 March 2015 19:56
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... ok, thank you for the clarification
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Tuesday, 03 March 2015 03:38
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Hi Lorenzo,

You're welcome.
If you have anymore question, please do not hesitate to ask us. Since this issue is already resolved, it is best for you to create a new ticket requesting for an assistance on the new issue. This can minimize the confusion for both of us.

Thanks and have a wonderful day.
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Tuesday, 03 March 2015 11:10
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