Response Time
24 — 48 hours
Hi support,
We have set the EasySocial photos to be stored in Amazon S3. What we face right now is that if we put an avatar on the EasySocial profile types these are disappeared after 5 minutes when the cron kicks in. As per our understanding the photos are transferred to Amazon S3 but the system’s path is still located on our server, therefore, it is like the photo is lost. Please check the link below:
http://penaltara.com/community/%CE%B5%CE%B3%CE%B3%CF%81%CE%B1%CF%86%CE%AE
If you try to reproduce the issue please check if the cron is enabled as probably this is disabled by Ezrul as he works on another ticket re an email failure on EasySocial. Thank you in advance.
Regards,
We have set the EasySocial photos to be stored in Amazon S3. What we face right now is that if we put an avatar on the EasySocial profile types these are disappeared after 5 minutes when the cron kicks in. As per our understanding the photos are transferred to Amazon S3 but the system’s path is still located on our server, therefore, it is like the photo is lost. Please check the link below:
http://penaltara.com/community/%CE%B5%CE%B3%CE%B3%CF%81%CE%B1%CF%86%CE%AE
If you try to reproduce the issue please check if the cron is enabled as probably this is disabled by Ezrul as he works on another ticket re an email failure on EasySocial. Thank you in advance.
Regards,
5 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
