By Mapule Rose Manne on Thursday, 18 December 2014
Posted in General Issues
Replies 13
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Hi
my easysocial is no longer responsive on mobile phones and desktop browsers.
I dont know what happened
Be sure to give the stacked team a link to the page that your experiencing this on. If you want them to fix it, they will need access to your site.
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Thursday, 18 December 2014 08:54
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Hello Mapule Rose Manne,

The template that you are using not responsive ready, you can try to visit other page (ts-and-cs, about, policy..) with your mobile to confirm.
http://screen.stackideas.com/2014-12-18_1234.swf
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Thursday, 18 December 2014 12:36
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it was in the beginning.two weeks after purchasing easy social. please add a link to your support ticket area
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Thursday, 18 December 2014 14:39
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Hello Mapule Rose Manne,

Can you provide back end and FTP access?
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Thursday, 18 December 2014 16:17
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[removed site details]
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Sunday, 21 December 2014 19:28
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In the future be sure to add the site details in the proper locations so that the non staff will not see it. I have deleted the email notification I got that included the login details you provided publicly.
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Monday, 22 December 2014 05:17
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Hello Mapule Rose Manne,

Seem like the ftp access not working, but you can do it yourself by insert css codes below into /templates/purity_iii/less/style.less, after that go to
Backend >> Template Manager >> Purity III >> Less to Css compile the stylesheets.

@media (max-width: 720px) {
.container {
width: auto !important;
}
}


p/s: The issues is because the template loading unnecessary stylesheets( /media/jui/css/bootstrap.min.css) , non related on our components.
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Monday, 22 December 2014 11:19
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its not working. how can i manually compile less to css for this situation?
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Monday, 22 December 2014 16:24
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Hello Mapule Rose Manne,

Here the steps,
1. Insert the css codes to /templates/purity_iii/less/style.less
2. Backend >> Template Manager >> Purity III >> Less to Css
http://screen.stackideas.com/2014-12-22_1626.png
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Monday, 22 December 2014 16:28
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Less to CSS is not working.
I have very little development experience. please help.
I hope im staying within sensible support
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Monday, 22 December 2014 17:48
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Hi Mapule Rose Manne,

The ftp access you provided is not working, can you updated to correct one?
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Tuesday, 23 December 2014 10:33
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it works finally!!! thank you!
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Wednesday, 24 December 2014 01:36
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No problem, glad your issues are resolved now.
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Wednesday, 24 December 2014 10:17
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