By Lorenzo on Friday, 05 March 2021
Posted in General Issues
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Hello,
I'm new on ED so please be patient… if you can answer this few questions, thanks

1.
About forum home page, how to match Joomla menu item with EasyDiscuss home page (the menu with icon house)?
For Joomla menu item I chose “Forums Layout” item type without selecting a category so it will displays all categories, but if I click on EasyDiscuss home page I have a completely different display, indeed URL is also different, …/forum for the Joomla menu item and …/forum/index for EasyDiscuss menu item, how to have only one selected? ...otherwise in my opinion it confuses the user.

2.
Is it possible to prevent a user to create its own tag, but rather to select available tags?

3.
I guess tags are not available in search filtering?

4.
How to prevent a registered user from not closing his post with “Resolved” option, only a moderator can close posts.

5.
About subcategories display, is it possible to have subcategories displayed directly next to the main category instead of having them displayed in a popup menu?


Thanks,

Lorenzo
1.
About forum home page, how to match Joomla menu item with EasyDiscuss home page (the menu with icon house)?
For Joomla menu item I chose “Forums Layout” item type without selecting a category so it will displays all categories, but if I click on EasyDiscuss home page I have a completely different display, indeed URL is also different, …/forum for the Joomla menu item and …/forum/index for EasyDiscuss menu item, how to have only one selected? ...otherwise in my opinion it confuses the user.

The /forum/index is recent discussion view, if you would like the home icon link to your forum page, then you have to modify this file JoomlaFolder/components/com_easydiscuss/themes/wireframe/toolbar/default.php


<a href="<?php echo EDR::_('view=index');?>" class="o-nav__link ed-toolbar__link">


Replace with


<a href="<?php echo EDR::_('view=forums');?>" class="o-nav__link ed-toolbar__link">



2.
Is it possible to prevent a user to create its own tag, but rather to select available tags?

You can disable this permission from backend Easydiscuss ACL page. (screenshot: https://monosnap.com/file/psf749CBbUPpO88FZP7Xk6X9endQ9j )


3.
I guess tags are not available in search filtering?

Yes, currently we do not have a tag filter from the search page.


4.
How to prevent a registered user from not closing his post with “Resolved” option, only a moderator can close posts.

The current behavior only allows the following users can able to Mark the post as resolved :
- Site admin
- Category moderator
- The post owner

Is this registered user is that post owner?


5.
About subcategories display, is it possible to have subcategories displayed directly next to the main category instead of having them displayed in a popup menu?

Unfortunately, we do not have an option to render subcategories on the page, but you can modify on this file JoomlaFolder/components/com_easydiscuss/themes/wireframe/helpers/card/category.php
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Friday, 05 March 2021 10:42
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Hi and thans for your answers

1.
I tried to create an override in /templates/my_template/html/com_easydiscuss/themes/wireframe/toolbar/default.php but it's not working, should I add more files in com_easydiscuss folder?

4.
Is it possible to leave only "Site admin" and "Category moderator" as unique users who can mark the post as “resolved”?

5.
Since I'm not a developer maybe you can tell me how to modify this file in order to make subcategories visible?

Thanks,

Lorenzo
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Friday, 05 March 2021 18:48
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1.
I tried to create an override in /templates/my_template/html/com_easydiscuss/themes/wireframe/toolbar/default.php but it's not working, should I add more files in com_easydiscuss folder?

You should override into this path JoomlaFolder/templates/my_template/html/com_easydiscuss/toolbar/default.php

And you also need to copy this file JoomlaFolder/components/com_easydiscuss/themes/wireframe/toolbar/default.js over there as well.

4.
Is it possible to leave only "Site admin" and "Category moderator" as unique users who can mark the post as “resolved”?
5.
Since I'm not a developer maybe you can tell me how to modify this file in order to make subcategories visible?

Both of these required more work in order to achieve what you want, you may consider sending us customization requests to help you customize this for your own need.

https://stackideas.com/customization-works

By the way, I am really sorry but unfortunately our support policy does not cover customizations

Thanks for understanding.
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Friday, 05 March 2021 19:00
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yep I understand for customization work, but about subcategories, let me tell you that compared to version 4 where they were displayed directly in main category page, in version 5 it’s a backward step… maybe in desktop version it’s cool to have popups to display subcategories (even if in my opinion it’s more practical to have them directly displayed) but it’s completely inappropriate for mobile version, indeed the popup is not displayed and you have to click randomly to try to understand which sub-category corresponds to icon clicked ... or maybe I missed something?
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Saturday, 06 March 2021 01:42
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Yes, you are right, it is difficult to let the user know what is that category icon means if view the categories page on the mobile.

I will log this into our issue tracker and see if we can do something about it.
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Monday, 08 March 2021 13:44
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Yes, you are right, it is difficult to let the user know what is that category icon means if view the categories page on the mobile.

I will log this into our issue tracker and see if we can do something about it.


Just a suggestion for mobile...
User tap an icon, a reduced popup displays with necessary information, inside the popup a button/text link to go to the category...
just thinking out loud ...
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Monday, 08 March 2021 13:48
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Thanks for your suggestion Supporter.
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Monday, 08 March 2021 16:03
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... please make it simple, without artifice, just display subcategories directly...
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Monday, 08 March 2021 17:06
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... please make it simple, without artifice, just display subcategories directly...

Solution has to match everyone's taste not just you or me...
... and personally I do not want to have all the subcategories displayed directly, I find this ugly design


We'll see what Stackideas suggests...
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Monday, 08 March 2021 17:45
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personally on mobile I give priority to simplicity more than design, afterwards if we can bring the two worlds together (user-friendly handling and design) it's even better
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Monday, 08 March 2021 18:03
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We totally understand that everyone has a different way of thinking about the same thing and the most tricky part is the difficulty to fulfill everyone's needs, I will bring up your concern to our designer regarding this and see if we can come out with a better design for this.
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Monday, 08 March 2021 19:19
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Lorenzo, Arlex,

Proposal 1
At the right hanside next to the text "Subcategories (xx)"
An arrow right " >" on the right handside to act as a horizontal accordion to display the subcategories list
This will mimic the ED5 Categories module

Proposal 2
At the right hanside next to the text "Subcategories (xx)"
A fontawesome "angle-double-down" on the right handside to act as a vertical accordion to display the subcategories list
An "angle-double-up" to close the accordion

Proposal 2 is my personal favourite
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Wednesday, 10 March 2021 16:33
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Thanks for your input Supporter.
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Wednesday, 10 March 2021 17:40
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... both solutions are ok for me, thanks
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Wednesday, 10 March 2021 18:18
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We haven't finalized anything yet but I will share these suggestions in the issue ticket.
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Wednesday, 10 March 2021 19:04
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Great suggestions and I also vote for solution 2 with focus on mobile view easy to use and understand.

We also have to think that some people have a l o t of categories and some just 3-4 and thats have a huge impact on how you solve these problems. If your site and categories grow with many translations you have to consider a smooth scrool and overview how this works with its best UI/UX for people that is not so skilled to use these systems.
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Wednesday, 10 March 2021 19:56
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Thanks for your input ssnobben.
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Thursday, 11 March 2021 11:28
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SUPER, WOW , GREAT, thank you soooo much for the one who took the decision of the design without listening to the communiy.
Thank him so much this now UGLY DISGUSTING design.
You could have done somethnig that suits everyone but, no ....
You made something CRAP from what was nearly perfect for evryone of us.

This is an open discussion, all participants voted for a solution but you do not listen.
Shame on the one who took the decision
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Thursday, 18 March 2021 14:39
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Pls calm down and lets be moderate to fix things together. If something now not good now pls review with examples and explain what is not good so it can be corrected for something better that work.
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Thursday, 18 March 2021 14:55
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snobben, really, this is the first time I am *!$%?¨! at SI...
They worked so hard to improve things in all ways including design and now they go back to 2010
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Thursday, 18 March 2021 15:09
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lol ok ok I am not in details for this but hope it can be fixed and get update with your help then.
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Thursday, 18 March 2021 15:18
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ARLEX:
We totally understand that everyone has a different way of thinking about the same thing and the most tricky part is the difficulty to fulfill everyone's needs, I will bring up your concern to our designer regarding this and see if we can come out with a better design for this.
LORENZO
... both solutions are ok for me, thanks
SSNOBBEN
Great suggestions and I also vote for solution 2 with focus on mobile view easy to use and understand.
We also have to think that some people have a l o t of categories and some just 3-4 and thats have a huge impact on how you solve these problems. If your site and categories grow with many translations you have to consider a smooth scrool and overview how this works with its best UI/UX for people that is not so skilled to use these systems.
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Thursday, 18 March 2021 15:27
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ok will see what comes out from what happened then..

Cheers!
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Thursday, 18 March 2021 15:40
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Hey guys,

We have decided to stick with this approach as this would be best for mobile devices or at least until we have a better idea of implementing this with subcategories.

Having an accordion is not ideal and it has other complications as well. This was why we moved away from accordion in 4.x. Adding it back simply means we are reintroducing the same problems again.

Either way, I hope that you guys can use https://stackideas.com/voices/easydiscuss in the future to submit your suggestions instead of posting it on the forums as you guys are putting my team members in a tough positions.
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Thursday, 18 March 2021 18:34
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I knew this would come, I was 100% sure...
Either way, I hope that you guys can use https://stackideas.com/voices/easydiscuss in the future to submit your suggestions instead of posting it on the forums as you guys are putting my team members in a tough positions.


Example of Fetaure requests:
2 votes > Accepted
20+ votes > Still not Accepted

Sometimes we feel like sending us to the feature request is like getting rid of what is bothering in the forums
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Thursday, 18 March 2021 18:40
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...for me it's just perfect honestly I think that with this last update you have adopted the best answer to this problem.
@Supporter why click several times when you can directly display the information? ... and if we have too many subcategories to display I think we have to reconsider main categories ... and anyway with some CSS rules we can make the display pleasant
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Thursday, 18 March 2021 18:51
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1. The feature request section is there for us to optimize our workflow.

2. Posting this in the forums defeats the purpose of having a feature request area in the first place.

3. Some features just cannot be implemented and this is why despite it having a lot of votes, it is not implemented.
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Thursday, 18 March 2021 18:52
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I will get over this in a while (maybe) but at the moment I'm just disgusted...
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Thursday, 18 March 2021 18:59
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and anyway with some CSS rules we can make the display pleasant
Then why did you not do it yourself?
5.
About subcategories display, is it possible to have subcategories displayed directly next to the main category instead of having them displayed in a popup menu?
Unfortunately, we do not have an option to render subcategories on the page, but you can modify on this file JoomlaFolder/components/com_easydiscuss/themes/wireframe/helpers/card/category.php
I will get over this in a while (maybe) but at the moment I'm just disgusted...
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Thursday, 18 March 2021 19:04
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Finding / adding icons to 420 forum categories is just a waste of time now.
These icons and images you can attach to categories do not have any purposes anymore
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Thursday, 18 March 2021 19:20
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use svg icons ?
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Thursday, 18 March 2021 22:09
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Finding / adding icons to 420 forum categories is just a waste of time now.
These icons and images you can attach to categories do not have any purposes anymore

Hm, it still works on the desktop, so I do not think it is completely useless. This issue was raised by Lorenzo as their users find it difficult to view the subcategories on mobile browsers.



use svg icons ?

Not really sure what do you mean by using svg as that wouldn't solve anything?
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Thursday, 18 March 2021 22:58
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Hm, it still works on the desktop, so I do not think it is completely useless.
The glass half full or half empty? Not even half empty, but empty as no icon is displayed at all.
Hm, it still works on the desktop, so I do not think it is completely useless. This issue was raised by Lorenzo as their users find it difficult to view the subcategories on mobile browsers.
You answered the question yourself... you are the only one talking about dersktop
But because you now talk about desktop:
Settings > Layout > Catgory > Category Layouts> Use Icons As Category Identifier - is ON but subcategory names are displayed on desktop, no icon.

Mark, since the begining we are talking about subcategories....icon display on 1st level category (where I do not use icon... )
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Friday, 19 March 2021 00:18
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My bad, I thought it was applied on mobile only. Anyhow, I will discuss this with our designers to see if they can come up with better solutions but as of now, we are leaving it as is.
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Friday, 19 March 2021 00:32
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Yes, there is nothing more to add for now except wait and see when you propose a new solution with a nice design/layout and best UX possible...
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Friday, 19 March 2021 01:12
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I trust my team and my team of designers Thanks for understanding
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Friday, 19 March 2021 11:04
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