It looks like your account isn't tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to provide us with the order reference and your username so that we can fix this for you?

Dear Official;
I am a member of your official site. There was no subscription request from your site. I bought your extensions from the virtual market. I have tested. Your extensions (EasyBlog & EasySocial & PayPlans & EasyDiscuss) have caused problems with your Stackideas Toolbar module. On mobile (Joomla v3.10.9) it locks the menus of your extensions. It works fine on the computer. When I close the module, EasyBlog & EasyDiscuss toolbar does not appear. Fyi, Greetings.

I am sorry for the delayed of this reply,

There was no subscription request from your site. I bought your extensions from the virtual market.

Do you mean that you purchase these product licenses from other places?

Or do you mean that you purchase these product licenses from our website https://stackideas.com? If yes, perhaps you can provide us with your order references so we can verify this on our system?

On mobile (Joomla v3.10.9) it locks the menus of your extensions. It works fine on the computer. When I close the module, EasyBlog & EasyDiscuss toolbar does not appear.

I am sorry that I am not quite sure if I understand your issue here, do you mean that the Easyblog and Easydiscuss toolbar doesn't appear on the Easyblog or Easydiscuss page even you enabled the Stackideas toolbar module?