Easyblog posts pushed to LinkedIn not displaying image or description
By Chris Chase on Thursday, 24 September 2015
Posted in Technical Issues
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Hello,

We are experiencing an issue when trying to post blogs to LinkedIn. The thumbnail and description are not displaying at all: http://prntscr.com/8jqex9

LinkedIn support is saying that we are not following the Open Graph Protocol that LinkedIn requires, but we have no problem posting the blogs to Facebook, which has similar Open Graph Protocol.

This is what LinkedIn support sent:

Below are the og: tags that must exist and their correct format:

<meta property='og:title' content='Title of the article"/>
<meta property='og:image' content='//media.example.com/ 1234567.jpg"/>
<meta property='og:description' content='Description that will show in the preview"/>
<meta property='og:url' content='//http://www.example.com/URL of the article" />

Can you please provide some insight on this? We believe that we are following the Open Graph Protocol, so we are not sure why this is not working.

Thank you for your time!
Hey Chris,

I am really sorry for the delay of this reply as it is a public holiday for us here.

I've checked in my test site, it should display the og tag correct format, can you provide us with your Joomla backend, Linkedin and FTP access so we can better have a check?
Arlex Wong
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Thursday, 24 September 2015 13:20
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Hello Arlex,

Thank you for your reply.

I cannot provide you with the LinkedIn credentials, but the site credentials and FTP credentials are listed below. We have tried this from several LinkedIn accounts, so you should be able to test with any account.

Thank you for your help!
Chris Chase
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Friday, 25 September 2015 05:07
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Hey Chris,

I am really sorry that delay of this reply,

I've tried to access in your Joomla backend but i hitting following permission error :


Forbidden



You don't have permission to access /administrator/index.php on this server.


Please advise.
Arlex Wong
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Sunday, 27 September 2015 09:30
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Hello Arlex,

My apologies about my late reply. We were working on unblocking you from the site.

You should be able to access the site now. Please be sure to clear your browser caches before trying to access it again.

Thank you very much! I look forward to your reply.
Chris Chase
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Thursday, 08 October 2015 03:15
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Hey Chris,

I am sorry that delay of this reply,

it seems like you are using very old 3.9 version -> 3.9.19775 , by the way I've applied some fix in this file JoomlaFolder\components\com_easyblog\classes\linkedin\helper.php , can you follow my instruction re-authenticate Linkedin account in your Easyblog and see how it goes?

LINKEDIN REVOKE ACCESS STEP in EB3.9x
Actually the Linkedin revoke need to do it from your phpmyadmin > find this table "jos_easyblog_oauth" > then you will see this linkedin row " http://screencast.com/t/2X9ow6jHs " > so you have to delete it > after delete it then go your apps setting > Click Revoke > Click "Regenerate token" > Save
Then go to your Easyblog Linkedin autopost setting > Click Sign in with Linkedin
After you did everything, then try submit a post and see how it goes?

If still the same, can you provide us with your phpmyadmin access so we can remove that record from this table jos_easyblog_oauth then re-authenticate with my Linkedin account then test on it?
Arlex Wong
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Thursday, 08 October 2015 22:32
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