By Ewoud on Saturday, 01 August 2015
Posted in Post Sales
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Hi there,

I am trying to download my invoices. Problem is that in my dashboard I can click the invoice but it opens a Fastspring site which shows the invoice but it cannot be downloaded. Is there a way to download it?

Thanks,
Ewoud
Hey Ewoud,

Unfortunately they cannot be downloaded as Fastspring doesn't have such functionality but you can actually try to print it and then save it as PDF
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Saturday, 01 August 2015 02:28
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Thanks Mark. Should have thought about that myself.

One problem I notice now. All invoices link to the same old unlimited invoice. Also the Komento shows up as Unlimited in my Dashboard but it should be Pro.

Can you check that?
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Saturday, 01 August 2015 04:04
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Hey Ewoud,

Hm, this is something "bad" about fastspring which I dislike the most Perhaps if you can submit a ticket at https://crm.stackideas.com/index.php and I will get those links for you?

Sorry about the juggling between forums and tickets as we're in the midst of transitioning all our tickets from Kayako over to the forums and we're also enhancing our forums shortly
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Saturday, 01 August 2015 04:08
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Hi Mark,

No worries. I have opened a ticket refering to this topic.

Regards,
Ewoud
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Saturday, 01 August 2015 14:09
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Thanks Ewoud
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Saturday, 01 August 2015 14:12
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