It would be useful if the time and reason for the ban was available from the backend too.....otherwise support has no idea of why members were banned when asked.

Hello.
When admin ban user, user get email about ban.

Email's title say "You are banned for 180000 min" (for example).

But there is no "180000 min" in text.

Most users miss tittle and can't know how long they are banned.

Can you please display "180000 min" in email text also?

Thanks.

I will log this issue into the issue tracker.

It would be useful if the time and reason for the ban was available from the backend too.....otherwise support has no idea of why members were banned when asked.

Thanks for your suggestion.

Hello. I can see – it was fixed.

But when user ban permanently (forever) email still contain word "permanently" only in title.

Thanks.

Good suggestions and implementations though this ES problems as we see now will be more important to catch and act on..

Hello. I can see – it was fixed.

But when user ban permanently (forever) email still contain word "permanently" only in title.

Thanks.

You mean the email subject title shouldn't include this "permanently" word?

screenshot: https://monosnap.com/file/jIIorITAxX3fv5bulzDzVR2t3v5uBk

You mean the email subject title shouldn't include this "permanently" word?

Hello. I also suggest to display "permanently" in text of email (not only in title).

Also it would be great to display time (duration) of ban in email text that admin get.

Thanks.

Alright got it, we will include this in the next release version.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.