By Christian Fuhrmann on Thursday, 26 February 2015
Posted in General
Replies 15
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On backend easysocial, I want to change the languages ... but the site reloads endless.
I´m using google chrome on windows 8.1 64bit to enter site.
Same problem on firefox 36
Oh ... think problem is solved ... I got a blocking message from my providers firewall
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Thursday, 26 February 2015 18:35
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Hi Christian,

Can you provide us with your site's backend access and FTP access as well so that we can further assist you on this issue.

Please advise.
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Thursday, 26 February 2015 18:26
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Yes, but I don´t want to share these with the other users
Could I get your eMail ?
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Thursday, 26 February 2015 18:31
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Hi Christian,

Oh, I am glad to hear your issue is now resolved. If you have anymore question, please do not hesitate to ask us here. We're happy to assist you.

Thanks and have an awesome day ahead.
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Thursday, 26 February 2015 18:37
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Are this IPs yours?
107.170.194.24 Port: 80
23.239.26.12 Port: 80
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Thursday, 26 February 2015 18:38
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Hi Christian,

I believe both are our IP addresses.

Thanks.
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Thursday, 26 February 2015 18:50
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I whitelisted the ips ... but same problem
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Thursday, 26 February 2015 20:13
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Need an eMail for useraccount ...
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Thursday, 26 February 2015 20:14
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logindata
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Thursday, 26 February 2015 21:31
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Hello Christian,

Can you please provide us with the FTP access to the site please?
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Thursday, 26 February 2015 21:49
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ftp
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Thursday, 26 February 2015 23:52
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Hello,

It looks like for some reasons your hosting provider might be disallowing outgoing connections to http://lang.stackideas.com/easysocial . You need to contact your web hosting provider to allow this to happen.
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Friday, 27 February 2015 00:56
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My provider tells me that there is no disallowing of this adress ... could it be anything else ?
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Friday, 27 February 2015 18:35
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It´s solved, thx !!
Provider blocking outgoing connections
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Friday, 27 February 2015 19:09
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Hello Christian,

Thanks for getting back to us on this, glad that your issues are resolved now
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Friday, 27 February 2015 21:50
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