Custom profile fields & Toolbar drop down menu
By Danny on Thursday, 22 January 2015
Posted in General Issues
Replies 5
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Hi,

I've a few questions, which you might be able to assist me with.

I've 3 custom fields in the user profiles that I can;t seem to get working properly.

1) The country field, for some reason it doesn't save the selection I made from available countries.

2) The time zone field, the box is too small, which makes reading the content difficult / impossible.

3) The Skype field, I can't seem to get the Skype buttons to appear. Do I need to install something additionally to make this work?


Additionally I have a challenge with my toolbar drop down menu. After upgrade to version 1.3.15 the drop down doesn't work anymore. It doesn't display the drop down anymore.

Hopefully you can assist me.
Login details are provided.

Thanks in advance.
Hello Danny,

I am really sorry for the delay of this reply, my colleague may have missed your post earlier. I have checked on your site and fixed both issue #1 and #2. Issue #3 however is a little tricky because your site is rendered with https but Skype's API doesn't have a https url for their script library and their certificate is actually self signed (Which is causing issues). You can try accessing their https version at https://www.skypeassets.com/i/scom/js/skype-uri.js
Mark
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Saturday, 24 January 2015 16:19
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Hi Danny,

I am really sorry, it seems like your provided credentials doesn't work or you haven't activate our access yet. 
Warning

Username and password do not match or you do not have an account yet.


Please advise.
Yasser Ibrahim
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Thursday, 22 January 2015 10:37
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Strange, I just double checked the site front-end and back-end access and ftp access and everything works fine.
Can you retry?
Danny
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Thursday, 22 January 2015 16:12
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Thanks Mark,

No worries about the Skype field. It's not very important at this time.
I'll take a look at the link you provided.

Have a nice day.
Danny
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Monday, 26 January 2015 06:44
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Hi Danny,

You're welcome. If you have anymore question, please do not hesitate to ask here by creating a new ticket since this ticket is already resolved. This hopefully can minimize the confusion between both of us.

Thanks.
Yasser Ibrahim
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Monday, 26 January 2015 10:40
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