Hello Kai,

Is it possible provide us with your Joomla backend, Cpanel, and FTP access so we can help you check on this? Please advise.

Hi Arlex, thanks for your help. Info has been attached

Arlex, another issue:

can you try turning on "JFBConnect" in the Profile Picture Integrations option, and check memberlist on the frontend. The profile links & avatars don't work..

Hello Kai,

May i know how to access in your Cpanel? Because i want to check your configuration cron command setting. Please advise.

cpanel access added above

Hello Kai,

May i know how you get the response message from server?
Because I have tried to update in my email from Cpanel Cron Email, but i didn't receive any responses from the server like you have mentioned in first post

Also, could you mind consult with your Webhosting provider regarding this issues and see how it goes? Please advise.

Could wrong cron setting be causing my server to be flagged as spamming? Please see the site URL attached

Hello Kai,

I am really sorry for the delay of this reply as it is a weekend for us here.
Did you consult with your Webhosting provider regarding your cron setting? I'm not sure that when you set wrong the cron setting is it will be causing my server to be flagged as spamming. Because I have tested put my email address in your Cron email, but my email inbox didn't receive any response from your server.

Hi Arlex

I haven't looked into the cronjob yet... temporarily disabled it to see if I still end up on blacklist.

Can you look into my other problem, the JFBConnect/avatar issue stated above?

Hello Kai,

I am sorry for the delay of this reply.

Regarding your issue with the avatar when enabled the JFBConnect integration, it seems like the user 'xbit' do not have an avatar at facebook? I see a question mark avatar returned from facebook. Also, when i attempt to access to this user facebook profile, it say:

Profile Unavailable
Sorry, this profile is not available at the moment. Please try again shortly.

Is your user 'xbits' the facebook profile allow public access?
Please advise.

Sam wrote:

Hello Kai,

I am sorry for the delay of this reply.

Regarding your issue with the avatar when enabled the JFBConnect integration, it seems like the user 'xbit' do not have an avatar at facebook? I see a question mark avatar returned from facebook. Also, when i attempt to access to this user facebook profile, it say:

Profile Unavailable
Sorry, this profile is not available at the moment. Please try again shortly.

Is your user 'xbits' the facebook profile allow public access?
Please advise.

Hi Sam

Correct, that user has not connected to Facebook yet - only Twitter. What is the profile number it is linking xbit to actually, since I did not connect with FB?

And Mark replied here that JFBC should send ED the avatar, but since the user didn't connect using FB, there is no avatar... is this the correct diagnosis?

Hi Kai,

What EasyDiscuss do when you've enabled the JFBConnect integration is that, it will try to find the fb account id mapping from your JFBConnect db table. If you've previously logged to your facebook with JFBConnect, EasyDiscuss will be able to find your profile id

Please advise.

Then what happens if the person has only used Twitter for example, the avatar won't work? (becomes a question mark)

Hi Kai,

I am sorry for the delay of this reply.

Then what happens if the person has only used Twitter for example, the avatar won't work? (becomes a question mark)

Regarding this issue, I will need to check the API from JFBConnect again. I will get back to you as soon as possible once I've the solution for this issue.
Thank you for your patience and your understanding

thanks sam. It would be nice if ED can detect if there is a valid JFBC avatar.

Hi Sam, any update? The profile links aren't working correctly.

Hello Kai,

Sorry for the late reply. I've added the correct way of calling the avatar and profile link in this file: ../components/com_easydiscuss/helpers/integrate.php. But somehow the JFBConnect didn't return the result correctly. Can you try to login to your site with your twitter account and see how it goes?

Thanks Nick, I *think* the profile URL is working for now...

However, I still haven't cracked the cronjob for sending out notifications. Need some expert support please!

Hello Kai,

Sorry for late reply to this,
I have checked in your server response when i added in my email address

/bin/wget -O /dev/null "https://xxx/index.php?option=com_easydiscuss&task=cron"

Then i get this

/usr/local/cpanel/bin/jailshell: /bin/wget: No such file or directory

After that i try put this wget path

/usr/bin/wget -O /dev/null "https://xxx/index.php?option=com_easydiscuss&task=cron"

Then i get this

--2014-06-11 17:35:01--  https://xxx/index.php?option=com_easydiscuss&task=cron

Resolving xxx... 217.23.10.162

Connecting to xxx|217.23.10.162|:443... connected.

ERROR: cannot verify xbit.asia’s certificate, issued by “/C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=COMODO RSA Domain Validation Secure Server CA”:

  Self-signed certificate encountered.

To connect to xxx insecurely, use ‘--no-check-certificate’.

But I have tested the email notification, it seems like working now, I have help you set back the time interval 5 minute per process cronjob.
Also, can you consult with your Webhosting provider regarding this why getting "ERROR" cannot verify... something? Please advise.

Hey Alex,

Thanks for the help. I added --no-check-certificate and it seems to be running now at last...

Is there any security concert to do this? Since I'm on my own server I think it should be ok?

btw, is the above post publicly displayed? (ip, domain name) if so would rather it be hidden, thanks

Hello Kai,

Sorry for late reply to this and apologize i show all the domain name in public forum here, i will modified it.

You're welcome, okay keep us updated then.

I still can't figure out why this one user has a question mark in the avatar, how can I change it?

Hello Kai,

I am really sorry for the delay of this reply as it is a weekend for us here.

I still can't figure out why this one user has a question mark in the avatar, how can I change it?

i have a little lost here, can you elaborate more details regarding with your current issues? Perhaps provide some screenshot so we can know what your exactly issues? please advise.

Hi Arlex, the link was provided under site details. I have added it again below..

You will see that there is one user (the admin) whose avatar is a question mark.

Hello Kai,

Sorry for late reply to this,
Oh i saw it the question mark display on that user avatar. I have tried to access in your Joomla backend and FTP access but it seems like provided that login credential is not working. Please advise.

May i know this happening on appear in recently?

Hi Arlex,

Please use the FTP that I have entered into my dashboard...

I saw that you registered on the site, but the activation email did not get sent out so your account isn't active

Hello Kai,

I'm tried to access in your Joomla backend and FTP access but i getting this : please advise.

//Joomla backend

Warning

Username and password do not match or you do not have an account yet.



// FTP access

Command:	PASS ******************

Response:	530 Login incorrect.

Error:	Critical error

Error:	Could not connect to server

OK, here are the site login details again... I thought I wouldn't have to enter it anymore after putting it in the dashboard

Hello Kai,

I'm sorry that keep asking for your login credential
I have tried to access in your Joomla backend, i still getting this :

Warning

Username and password do not match or you do not have an account yet

Can you check this login user you provided that login credential is it correctly? Please advise.

One more try

Hello Kai,

Sorry for late reply to this,
Finally this time i can access now Thanks for getting back to us quickly.
I have checked in your backend > Easydiscuss > User > , it seems like you're using that question mark image from your Facebook?
Because I have tried to login as Facebook in your site, then i go check my avatar, that was shown my Facebook avatar.Check my screenshot below.

Hey Arlex,

I'm not using that question mark as the avatar...

actually does it show the avatar of my Facebook (personal) account, or the page's profile photo?

How do I change that question mark avatar?

Hello Kai,

Sorry for late reply to this,
Is it possible temporary remove that user which logged in Facebook from JFBConnect? then re-authentication again while you click Facebook icon login and see how it goes.