By Lee-Ann Phillips on Saturday, 06 June 2015
Posted in General Issues
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The category container is linked and I do not want this to be click-able, only the children categories. How can i change this?
Hi Lee-Ann Phillips,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've checked in my locally, by right it should not linkable when you set category container, can you provide us with your Joomla backend and FTP access so we can help you check on this?
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Saturday, 06 June 2015 11:14
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Where do I send ftp details because I have a few problems I need to list on things not functioning correctly
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Sunday, 07 June 2015 23:04
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Hi Lee-Ann Phillips,

*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.
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Monday, 08 June 2015 13:03
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Ok will do that but my problems are as follows:

1. Facebook autoposting is not working.My app is setup and login with FB works but I cannot seem to get autoposting to work...
2. After posting a new discussion the redirect shows a 404 and I have to refresh it but the post does save (needs to redirect to the post (default)
3. Facebook share only shows sometimes on topic detailed page. It works when it wants??
4. My template mobile view does not show 100% correctly (i.e. mobile menu not showing instead it is Desktop menu) but only on the single category page. the rest of the pages work fine. *This is only on mobile devices and not browsers).
3. After performing a search - the url shows: search.html?query=ietopic&option=com_easydiscuss&view=search&Itemid=264 .. Is there a way to rewrite this to hide easydiscuss from search?

I have spent a good amount of time on these issues and just cannot seem to get past them.
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Tuesday, 09 June 2015 05:21
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Hello Lee-Ann,

I am sorry for the delay of this reply.

Regarding on the container category link clickable issue, I've applied the fix inside your /components/com_easydiscuss/themes/simplistic/categories.php and it should be working fine now.

>> 1) Facebook autoposting is not working.My app is setup and login with FB works but I cannot seem to get autoposting to work...
Answer : Would you mind if you can provide us with your Facebook access details so we can help set up the facebook autoposting for you correctly?

>> 2) After posting a new discussion the redirect shows a 404 and I have to refresh it but the post does save (needs to redirect to the post (default)
Answer : It seems like the misconfigured facebook apps causing the redirection issue when autoposting is enabled. I've temporarily disabled the autoposting and the redirection is working properly now.

>> 3) Facebook share only shows sometimes on topic detailed page. It works when it wants??
Answer : I am sorry but I'm not quite understand you here. Do you mean that when the discussion post is shared on facebook the content is not showing properly? I tried to share one of your post in facebook and it seems lie the content did get generated properly. Check my screenshot here, http://screen.stackideas.com/2015-06-10_1141.png .

>> 4) My template mobile view does not show 100% correctly (i.e. mobile menu not showing instead it is Desktop menu) but only on the single category page. the rest of the pages work fine. *This is only on mobile devices and not browsers).
Answer : May I know do you make some customization with your easydiscuss toolbar? By default it should showing icons instead of text. Perhaps you can revert it back to original so that it will display properly in mobile view?

>> 5) After performing a search - the url shows: search.html?query=ietopic&option=com_easydiscuss&view=search&Itemid=264 .. Is there a way to rewrite this to hide easydiscuss from search?
Answer : Unfortunately that's the current behavior of easydiscuss search and I believe it does not affect the SEO of your site as it only appear during search result.
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Wednesday, 10 June 2015 12:03
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Hi Ezrul

Thanks for all your help and regarding the FB auto posting. What is your email for me to give you admin rights on the app?

Also regarding >>4 please go on the category new memebers with your mobile and see what I mean. It in not like the other pages and showns the template main menu (no easy discuss menu).

So if the FB auto posting resolves the URL problem, and we just sort the mobile view on category view then that will be super!

Thanks again!
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Wednesday, 10 June 2015 18:26
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Hello Lee-Ann,

I am sorry for the delay of this reply.

I've applied the fix inside your /templates/dna/css/custom.css and it showing nicely now in mobile view, http://screen.stackideas.com/2015-06-11_1226.png .

Regarding on the facebook apps, I think it would be best if you can provide us with your facebook access details so it will be easier for us to configure it directly. By the way here is my email address if its help, ezrul@stackideas.com .
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Thursday, 11 June 2015 12:27
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Hi Ezrul

Sorry for the delay, been very busy. Can you send me a link to your facebook profile and I will friend you and make you admin on my app and pages. This will be better for me as I do not want to give access on my personal account.

Thanks
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Wednesday, 17 June 2015 16:14
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Hello Lee-Ann,

Not a problem. Here is my Facebook profile, https://www.facebook.com/ezrul.sio .

Looking forward to your response!
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Wednesday, 17 June 2015 18:13
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Hi Ezrul

We have made you admin on the fb page and app. We now changed our fb page for autopostings to 1009135429127030, which you will see.

Thanks
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Thursday, 18 June 2015 18:19
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HI Ezrul

I am just checking my mobile view and it is not working properly. It is still responsive but not fully. My menu is incorrect. If you click on an actual discussion it shows 100 mobile with mobile menu and search but if you look at categories, it is showing a desktop menu?
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Friday, 19 June 2015 19:27
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Hello Lee-Ann Phillips,

I am sorry for the delay of this reply as it weekends for all of us here.

I've helped you with the facebook configuration and the autoposting is working correctly now, http://screen.stackideas.com/2015-06-22_1341.png .

my mobile view and it is not working properly.

Can you provide us with the screenshot from your mobile view so we can have a better look about this? I checked the view from my end and it seems fine to me. Please advise.
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Monday, 22 June 2015 13:46
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Hi,
I have the same problem with non clickable conteiner category.

Please let me know how can I resolve this problem.
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Saturday, 29 August 2015 01:06
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Hey Aandrew,

Try download my attachment file then replace in JoomlaFolder\components\com_easydiscuss\themes\simplistic\categories.php and see how it goes.
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Saturday, 29 August 2015 09:00
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It works thx a lot
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Saturday, 29 August 2015 21:07
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You're welcome.
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Sunday, 30 August 2015 12:20
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