comment field dissappeared after update
By Till Ahrens on Sunday, 30 August 2015
Posted in Technical Issues
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the comment field dissapeared after last update. How to bring it back?
It happened already before and last time you turned on the built-in-comment function.
But where in the settings do I find it?

.... now my site totally crashed. If you try to go on the blog I get this:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /www/htdocs/w00679d3/!Astrologie-Hamburg/Joomla/libraries/joomla/database/driver/mysqli.php on line 811
Hello,

Regarding your issue, look like your EasyBlog upgrade to 5.0.23 is not completed causing your EasyBlog not working correctly I've re-installed EasyBlog version 5.0.23 on your site and now you no longer hit the memory allocation issue and also, your comments is now displayed correctly.

Please see http://screencast.com/t/X6S05efx

Hope this help and have a nice day!
Sam
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Sunday, 30 August 2015 09:51
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Great... Thanks!

One more issue: can you fix the cronjob for me. it's already setup in my cpanpel but it somehow does not work.
Please do NOT send a test email. If nessecary you could resend the last Blog notofication to see if it's working.

And concerning the fatal error above, Mark said it's a memory limit problem and I should contact my hosting company. but how much storage do I need?
Till Ahrens
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Sunday, 30 August 2015 17:55
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Hey Till,

Can you provide us with your Cpanel access so we can better have a look of your cron command is it setup correctly or not.

Regarding with your memory issue, perhaps you can request with your webhosting provider to help you increase to 256M and see how it goes?
Arlex Wong
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Sunday, 30 August 2015 18:09
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here is the login to my panel: https://kas.all-inkl.com/
you can log in with my url and ftp-password
Down at the right bottom you can change from German to English!
Till Ahrens
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Sunday, 30 August 2015 18:40
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Hey Till,

I've tried to access but i hitting this : 


You are using incorrect login data or the access to this account is forbidden or disabled.

please advise.
Arlex Wong
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Sunday, 30 August 2015 20:35
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Try again now and use my url without "http://www."
Till Ahrens
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Sunday, 30 August 2015 20:48
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Thanks for getting back to us quickly.

I've checked in your cronjob configuration page, it seems like you would like to trigger this cron.php, so I already help you changed the host name to your domain name, it should work now, can you give it a check now?
Arlex Wong
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Sunday, 30 August 2015 21:38
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yepp, it's working! Thank you and have a nice evening!
and I really apreciate that you guys doing this job also on Sundays!
Till Ahrens
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Sunday, 30 August 2015 21:53
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You're welcome, glad to heard your issue resolved.
Arlex Wong
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Sunday, 30 August 2015 23:19
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