Hi LAC infosys,

I can't access into your BackEnd nor FTP, can you re-authenticate again for us to fix this issue?
http://screen.stackideas.com/unable_to_find.png

Could not connect to server

Hi Ethan,

Can you try again please. I've updated the login details.

Thanks,

Jackson

Hi Lac infosys,

I already try with different profile user account and it's working fine.
http://screen.stackideas.com/stac.png
http://screen.stackideas.com/stack.png
Can you give it a try and update us about this?

Hi Ethan,

In the first screen capture you took above, you did not include the albums it's showing below but the URL is:

community/albums/user/

I'm pretty sure that it display my Profile.

But in the second screen capture you took, the URL has the user info in it:

community/albums/user/1084-stack-stack

That is what I am expecting to see. I am expecting it to show:

community/albums/user/321-stackideas-support

Well, I just check your user's permalink and I see stackideas-support, I went and save it and went to sh404SEF URL Manager and deleted those URL that starts with community/albums/user and went back to the front end and amazingly it seems to work properly now even with my Profile. Ethan you did something, tell me, cause I deleted those sh404 URLs yesterday too before I posted a help.

Anyways, I'll report back later if this issue pop up again. I think this is related to permalink and sh404.

Thank for you help.

Jackson

Hi LAC Infosys,

You're welcome, the fix will be included in the next release of EasySocial.
Let us know in a new post if the issue still persist