Click on Profile Cover of any User it will popup an image viewer - v1.3.4
By LAC Webadmin on Thursday, 18 September 2014
Posted in Technical Issues
Replies 9
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When on a user profile, try to click on the Profile Cover, it will popup the Image viewer with a message:

You are trying to view or Edit a restricted photo.
Sorry, but you do not have the permission to view or edit this photo.

And you will see the User Header on top of that message.

Question, isn't it Avatar and Profile Cover are Public photos regardless of User settings? It doesn't make sense that a user can click on Profile Cover or Avatar just to tell them they don't have permission to view or edit this photo.

I think its not a good UXD, useless extra function and useless for users since it's not functional.
Hello Jackson,

Hm, yeah you are right! I think photo cover and picture albums should always be visible regardless of their privacy settings since it is already viewable on the profile. This will be fixed on the next release.
Mark
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Saturday, 20 September 2014 02:03
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Hello LAC Infosys,

Sorry for late reply to this,
I have tried to access this user account "sisopport", it seems like I can able to edit the profile cover and avatar, is there a way provide us which user account access facing this restricted edit their cover/avatar issues so we can check on this quickly? Please advise.
Arlex Wong
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Thursday, 18 September 2014 12:50
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Hi Arlex,

Are you login as "sisupport?" If you are, then yes, you can because you own the Profile. Try to view my Profile and click on my Profile Cover and you will see what I meant.

Thank you.

Jackson
LAC Webadmin
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Friday, 19 September 2014 00:37
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Hello Jackson,

Sorry for late reply to this,
Yes, I logged in as "sisupport" user, can you provide us with y our profile URL so I can directly check on this?
Because I have tried to view another user account profile cover and avatar, it seems like work fine for me. Check my video here : http://screencast.com/t/inP5iPXaw
Please advise.
Arlex Wong
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Friday, 19 September 2014 08:53
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Hi Arlex,

Hmmm... I get the same result if I'm logged in as me since I am Super User. You have other test accounts that you created as regular users, please use that to login and try it again.

I just tested it with my regular user test account.

Thanks,

Jackson
LAC Webadmin
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Friday, 19 September 2014 09:18
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Hello Jackson,

Sorry for late reply to this,
I have checked in your profile type privacy setting, it seems like you set only the user friend have the permission to view their profile except Super User.
If you would like your profile viewable for the unfriend user, so you have to set to "Registered user" from your privacy setting.
Arlex Wong
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Friday, 19 September 2014 17:05
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Hi Arlex,

Hmmmm... I did what you suggested but it's not working, please use my test user "Froggy Diak", you can change the password to whatever for testing. I'ts not working

Thanks Arlex,

Jackson
LAC Webadmin
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Saturday, 20 September 2014 01:05
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Hi Mark,

Yes, I thought that was the default behavior with User Avatar and User Profile Cover, since like what my friend told me (we're talking about FB privacy), it is social, you cannot lock your Avatar, Profile Cover, and your Name. That's the only info that should be made available without privacy setting so anyone will be able to see you, else, don't create an account

In ES case, since ES is awesome for adding Lock Down Mode. That setting should still apply to User Avatar, Profile Cover, and Name.

Thanks again Mark,

Jackson
LAC Webadmin
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Saturday, 20 September 2014 02:20
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Thanks for the heads up on this
Mark
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Saturday, 20 September 2014 02:49
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