By Jay on Sunday, 02 August 2015
Posted in General Issues
Replies 7
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How do I enable option for users to change Account Basic Details in front end? I don't believe the options show.
Hello Jay,

I'm sorry but I can't access your FTP. However, I've rechecked the page and found out that this CSS file that causing the issue: http://screencast.com/t/dgzIZA0nh . As you can see, I've tried to disable the styling and the profile section is displayed correctly. You might want to consukt with the template developer about this issue.
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Thursday, 06 August 2015 11:38
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Hey Jay,

I am really sorry for the delay of this reply as it is a weekend for us here. The site is actually loading extremely slow for me here, are you experiencing the same issue? Loading the administration login page itself took close to 10 minutes
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Monday, 03 August 2015 02:23
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No. Please try again. It loads in less than a second. It's possible maintenance was being done at the time or I could have made same modifications in the transition of trouble shooting.
Jay
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Thursday, 06 August 2015 09:33
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Hello Jay,

Can you provide us your FTP access so we can check your issue here?
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Thursday, 06 August 2015 10:29
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Just sent added it. Please let me know what you find. I believe it's like someone mentioned in a previous post and has something to do with the div. I used inspect element and saw items reside in the Account Basic Settings but unfortunately can't see them. Not sure how to resolve easily.
Jay
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Thursday, 06 August 2015 10:39
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Thank you!! That actually worked. I only needed to comment out font size, visibility, and height. By doing so doesn't seem to ruin my site, so this is a viable solution.
Jay
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Monday, 10 August 2015 08:23
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You are most welcome Jay. Glad that your issue has been resolved now.
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Monday, 10 August 2015 11:37
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