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Hi there-
First off, thanks again for all the great support from your team. It's always top-notch!
1) So the issue I'm having is on a domain that's not supported since I'm only allowed one supported domain. I totally understand I need to upgrade my license to receive support on a different domain, which I can totally do. However, when trying to upgrade - I'm getting the screen attached below.
2) The issue is with the domain listed on the Additional Message/ Info below. After asking a question or replying to a thread, the site goes to a white screen and nothing is shown (however the post is posted upon refresh). Steps to reproduce are in the Additional Message section.
I did try upgrading EasyDiscuss on a test server to see if that would fix the issue, however it crashed the site, so please refrain from any auto-upgrades.
Thanks again,
Kevin
First off, thanks again for all the great support from your team. It's always top-notch!
1) So the issue I'm having is on a domain that's not supported since I'm only allowed one supported domain. I totally understand I need to upgrade my license to receive support on a different domain, which I can totally do. However, when trying to upgrade - I'm getting the screen attached below.
2) The issue is with the domain listed on the Additional Message/ Info below. After asking a question or replying to a thread, the site goes to a white screen and nothing is shown (however the post is posted upon refresh). Steps to reproduce are in the Additional Message section.
I did try upgrading EasyDiscuss on a test server to see if that would fix the issue, however it crashed the site, so please refrain from any auto-upgrades.
Thanks again,
Kevin
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