Cannot download my soft...
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Hi!
I have renewd both EasyBlog and EasyDiscuss on May the second and I cannot download any of them. It is said that my subscription is expired.
Here is the info I got from My Plimus confirmation:
Can you solve this issue as fast as you can, I need it now.
Thank you very much to pay attention to my request.
Michel
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Subscribed Products:
3 responses Add a reply
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Hello Michel,
I am sorry for the delay of this reply as most of the team members are currently unavailable as we are attending a team building event over the weekend.
I have checked the orders and it seems like your order was made with a missing "parameter" the user info wasn't tied to the purchase some how. Not to worry because I have extended the subscription expiry date for you and you should be able to access the downloads now via http://stackideas.com/account/premium-member.html
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Subscribed Products: -
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