Hey Oddgeir,

I am really sorry for the delay of this reply as it is a weekend for us here. There is an issue with our merchant's API and we temporarily disabled it until they fix / address their API.

You could write to us at https://crm.stackideas.com

Hi, my EasySocial Professional Expires on: 20th January, 2016 and I do not want to renew at the moment. Can you fix?

Oddgeir

Hey Oddgeir,

Once you cancel the automated recurring billing, you will not be able to enjoy the price that you have subscribed to initially. Because you were an early bird subscriber, the price for you is $89 / 6 months as compared to users who subscribed later where they have to pay $149 / 6 months.

Are you really sure you want to cancel the auto renewal?

Hi, as I can see my total expenses for a Easy Social renewal (when click on button) is about 258 $ (with tax) for a year (?). The case is that I also have EasyBlog and EasyDiscuss (not renew yet), and not to much activity on my site (s). It´s fantastic products with high quality and fantastic support but I feel I don´t get much back when it comes to activity and need a break to think about what to do further (concept wise). I very much do like to build joomla, try out the StackIdeas components, update the newest quickly and test them but not much come back to me. I feel I need a break, rethink or maybe try out a new concept to get more traffic. I am sorry about that.

EasySocial auto renewal is only $89 and not $258. Not sure where you get the idea of $258?

Nevertheless, it's your choice really to drop the subscription for your early adopters plan. Just let me know.

P/S: We will not be able to offer such a plan to you in the future

When I click on auto renewal (for a year as I understand, cannot chose 6 month) I get a total of kr 1 582,72 (with tax) which is 258,1 USD on my valuta calculator. Am I missing something here? See attachment.

I send a screenshot here.

Hm, no you don't have to click on "renew" button and you shouldn't see this button if you are on early adopter plan. Early adopter plans are only $89

Hi Mark, just want to let you know that my card was out, and I put in another one. I have now paid for EasySocial and EasyDiscuss.

Oddgeir

Hi Oddgeir,

That's great. Thanks for updating us!