By Ignacio on Tuesday, 28 June 2016
Posted in General Issues
Replies 5
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Views 310
Votes 0
Hello,

i can't upload images to post, including cover. It just freezes right at the end.
It was working fine before. It seems to upload files up to 100kb, anything bigger it freezes.
I've looked at media settings and all seems ok.

I've added the site details.
Thank you so much!
Hello there,

It seems like you are requesting support for http://centrokiai.com but your licensed domain is http://laiyla.org. Please understand that Pro versions only entitles you to support for 1 domain only.

Should you require support for additional domains, please consider upgrading your license to the Unlimited version or purchase an additional subscription for this site. Thanks for understanding.

Regards
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Tuesday, 28 June 2016 11:18
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Hello,

I would like to change my license to centrokiai.com since that's the site i have problems with. If you check I registered the license yesterday... i guess i dind't register it correctly

Thank you!
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Thursday, 30 June 2016 05:35
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Hello there,

I cant access your backend but you can try to change those settings at Backends>components>EasyBlog>Settings>Media>General as shown http://screencast.com/t/emq9csxgJ2
Please give it a try and see how it goes. If the problems still persist, please give us a valid credentials for us to access your backend for better view of this issues.
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Thursday, 30 June 2016 17:20
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Sorry for my late reply.

I've looked at everything and it doesn't work. Can't upload pictures bigger than 150kb.

I would really appreciate some guidance.

You can log in using the details provided on may last post.

thank you so much!!
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Tuesday, 05 July 2016 02:11
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Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@centrokiai.ignaciosimons.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I've checked and try upload photo in your site, it seems like I hitting this internal server error, can you request with your webhosting provider is there a way disable this php error redirect to internal server error so that we can check what is that exact PHP error you hitting ?

Also can you consult with your webhosting provider to get your server error log?
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Tuesday, 05 July 2016 16:52
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