Hi there,

I have installed them for you and it seems to show correctly. Can you give it a check and see how it goes?

Hello Warith,

thanks for your fast support. Seems like everything worked fine, but i was expecting something else.
I thought the Vanilla Template was a template within Easysocial, like a Framework with a Sidebar on the right.
But i figured out myself how to do that.
Is there a way to get a refund on the Vanilla Template i really don't need it.

Best Regard,
Sascha

Hi Sascha,

I am really sorry to know about this.

We are more than happy to honour you the 30 days refund offer as per our refund policy.

However, I've checked on your site, seems like the template is still installed on your site, am I missing anything out here?

For your information, the refund proceed will only be execute provided you have uninstall the template from your site. This is to avoid people from violate our refund policy. Thank you for understanding

Hi Stackideas-Support,

its uninstalled

Best Regards,
Sascha

Hey Sascha,

I have executed the refund for your Vanilla template order #PAYID-LW274UY1B977365435561154, you will be receiving the refunded funds in soon.

Thank you for using Vanilla. We honestly wish that will still consider us in the near future