By Will Patterson on Friday, 27 March 2015
Posted in Technical Issues
Replies 9
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Hi, I have the cron job setup on the server and it seems to be working and i get notifications that its run successfully, though none of the emails seem to be sending and are all sitting in the queue.
Hello Will,

It's most likely that the cron job isn't setup correctly if all the mails are still in the mail queue with a pending state. What is the command used for the cronjob? Did you verify with your web host that the command is allowed in the cronjob?
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Saturday, 28 March 2015 02:01
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please see site details for further info
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Saturday, 28 March 2015 04:03
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Hello Will,

I have modified the /components/com_easydiscuss/cron.php file so that your site url is used instead. Can you give this a try again now? Also, I noticed someone added some debug codes in /components/com_easydiscuss/services.php . Did you added these debug codes? I have removed these debug codes.
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Saturday, 28 March 2015 17:32
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hi, I've changed this site over to another hosting account and setup the cron job. this seems to be running correctly going by the cron log however emails still seem to be stuck in the send queue unless I manually enter the United several time to try and clear it
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Tuesday, 21 April 2015 14:37
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Hello Will,

I am not able to logged in into your ftp account due to the incorrect ftp access information. By the way may I have your cronjob access so we can check this issue again?

Please advise
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Tuesday, 21 April 2015 16:49
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Hi, the new details are attached
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Wednesday, 22 April 2015 06:02
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Hello Will,

I am sorry for the delay of this reply.

I've checked your cronjob command and I've made some modification on it. But since the minimum interval offered by your hosting provider is 15 minutes, it's hard for me to instantly know whether the cron is running properly or not.

After some observation in your easydiscuss email activity area, it seems like the email get processed for each cron interval. Can you verify it for me?
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Wednesday, 22 April 2015 16:06
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hi, some notifications do seem to have come through. I'll keep an eye on it and the email queue
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Wednesday, 22 April 2015 16:51
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Hello Will,

Keep us updated then
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Wednesday, 22 April 2015 17:18
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