Can't download Easy Blog after purchase.
By Bernd Stumpp on Sunday, 11 May 2014
Posted in Post Sales
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Well, now it happens to me I don't know how, but it seems that I used a different e-mail adress for my order and my account.

The order locater says:
Great! We have found your order SI140511-7291-26110 and it is now linked to your account.


But if I try to download I get this message:
Opps! It seems that you don't have an active license. Get your license today!


My order: SI140511-7291-26110

Please help me
Thanks Benrd,

Your account should work fine now
Mark
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Monday, 12 May 2014 00:48
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Hello Bernd,

Can you please write to us at https://crm.stackideas.com and provide us with your username / password on our site? I would like to test the order locator because it does seem to work fine here on my end.
Mark
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Sunday, 11 May 2014 16:03
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Hello

I did what you suggested
Bernd Stumpp
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Sunday, 11 May 2014 17:03
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Hello,
I've exactly the same problem.
Order Reference / ID: SI140728-2646-72204
Can you help me?
Thanks
Casolari Marion
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Monday, 28 July 2014 17:21
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Hello Casolari,

Fixed In the future, kindly do remember to use the same email address when you purchase and the same email address to register on our site
Mark
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Monday, 28 July 2014 17:30
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Thanks! It's OK now
Casolari Marion
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Monday, 28 July 2014 17:48
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You are most welcome Casolari
Mark
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Monday, 28 July 2014 17:53
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